Alexander McQueen Store Operations Associate

London • UK

Wednesday, September 3, 2025

Alexander McQueen, a prestigious British luxury fashion house, was established by Lee Alexander McQueen in 1992 and became part of the Kering Group in 2001. Known for its distinctive expression of individuality, subversive strength, and raw power, the brand operates a design studio and atelier in London. Under the creative direction of Seán McGirr since December 2023, Alexander McQueen is committed to uncompromising quality and creative vision. As an employer, the brand fosters a culture of empowerment, teamwork, respect, and kindness, ensuring a supportive and collaborative work environment.

1. Ensure store operations align with company policies and guidelines.
2. Conduct regular in-store checks and audits to maintain compliance.
3. Support onboarding of new team members with operational policies.
4. Liaise with external parties for permits and documentation.
5. Assist in fire safety and health procedures implementation.
6. Organize and execute in-store events.
7. Manage product care and compliance with company guidelines.
8. Oversee goods receipt, storage, and sales floor preparation.
9. Coordinate shop-to-shop and returns transfers.
10. Manage store maintenance and emergency repairs.
11. Liaise with Loss Prevention and Security for store issues.
12. Support after-sales processes and client updates.
13. Maintain back-of-house standards for optimal client experience.
14. Prepare and conduct inventory checks and reconciliations.
15. Manage in-store damaged stock and monitor consignments.
16. Coordinate cycle counts and minimize stock loss.
17. Manage logistics and supplies, including packaging and shipping.
18. Collaborate with team members and provide feedback to managers.

1. Previous experience in retail operations.
2. Flexibility for travel and occasional weekend or evening shifts.
3. Highly organized with strong attention to detail.
4. Motivated to work independently and as part of a team.
5. Proven track record of delivering retail excellence.
6. Ability to establish credibility with team members and external resources.
7. Fluent in English; additional languages are a plus.

1. Strong organizational and analytical skills.
2. Excellent communication and teamwork abilities.
3. Proficient in managing logistics and inventory.
4. Ability to deliver outstanding results and retail excellence.

Previous experience in retail operations is required, demonstrating the ability to help a retail business operate efficiently.

Alexander McQueen offers a dynamic work environment with opportunities for professional growth and development within the Kering Group. Employees benefit from a culture of empowerment, teamwork, respect, and kindness.

The workplace culture at Alexander McQueen is defined by empowerment, teamwork, respect, and kindness. The brand values diversity in all its forms and is committed to fostering an inclusive environment where all employees can thrive. As part of the Kering Group, Alexander McQueen supports a diverse workforce and encourages applications from all qualified candidates.