Alexander McQueen Store Operations Associate

Dallas • USA

Wednesday, August 27, 2025

Alexander McQueen, a prestigious British luxury fashion house renowned for its unique expression of individuality and subversive strength, operates under the esteemed Kering Group. With a design studio and atelier based in London, Alexander McQueen is celebrated for its uncompromising quality and creative vision. As part of Kering, the brand is committed to fostering a diverse and inclusive workplace, welcoming talent from all backgrounds to contribute to its innovative legacy.

1. Ensure store operations align with company policies and guidelines.
2. Conduct regular in-store checks and audits to maintain compliance.
3. Support the onboarding process for new team members regarding store operations policies.
4. Coordinate with external parties for necessary permits and documentation.
5. Assist in implementing Fire Safety and Health & Safety procedures.
6. Facilitate the setup and execution of in-store events.
7. Oversee goods receipt and storage, ensuring compliance with company procedures.
8. Manage shop-to-shop and returns transfers according to guidelines.
9. Act as point of contact for cleaning companies and contractors.
10. Address store emergencies to ensure timely repairs and services.
11. Liaise with Loss Prevention and Security on store issues.
12. Support the after-sales process and update store team and clients.
13. Order and distribute staff uniforms.
14. Maintain back-of-house standards for optimal client experience.
15. Train Client Advisors on stock care and back-of-house organization.
16. Plan and prepare for inventory checks across all stores.
17. Manage in-store damaged stock and monitor negative-on-hand consignments.
18. Coordinate cycle counts as per company guidelines.
19. Provide training to minimize stock loss and damages.
20. Manage OMNI orders and ensure service levels are met.
21. Ensure adherence to company guidelines in theft incidents.
22. Achieve operational KPIs and support overall store performance.
23. Manage packaging and stationary logistics.
24. Evaluate shipping suppliers for efficiency and cost-effectiveness.
25. Foster teamwork and provide feedback to managers.

1. Demonstrated Alexander McQueen behaviors.
2. Previous experience in retail operations.
3. Flexibility for regular travel and occasional weekend or evening shifts.
4. Strong organizational skills and attention to detail.
5. Ability to work independently and as part of a team.
6. Successful performance record in retail excellence.
7. Ability to establish credibility with team members and external resources.
8. Drive and desire to deliver outstanding results.
9. Sound analytical and organizational skills.
10. Physical ability to stand for extended periods and lift packages up to 35 lbs.

1. Professionalism in communication and teamwork.
2. Service-oriented and collaborative approach.
3. High motivation and independence.
4. Strong attention to detail.
5. Analytical and organizational proficiency.

Previous experience in retail operations, demonstrating the ability to help a retail business operate efficiently.

Alexander McQueen, as part of the Kering Group, offers a diverse and inclusive work environment, encouraging talent from all backgrounds to thrive and express their creativity.

Alexander McQueen fosters a culture of empowerment, teamwork, respect, and kindness. The brand values diversity and inclusivity, creating an environment where employees are encouraged to express their individuality and contribute to the brand's innovative legacy.