Alexander McQueen Store Operations Associate

Beverly Hills • USA

Tuesday, August 5, 2025

Alexander McQueen, a prestigious British luxury fashion house, was established by Lee Alexander McQueen in 1992 and became part of the Kering Group in 2001. Renowned for its bold expression of individuality and creative vision, the brand operates with a design studio and atelier in London. Under the creative direction of Seán McGirr since December 2023, Alexander McQueen is committed to delivering uncompromising quality. As part of the Kering Group, the brand benefits from the conglomerate's global influence and dedication to fostering a diverse and inclusive workplace.

1. Ensure store compliance with company policies, procedures, and guidelines.
2. Conduct regular in-store checks and audits.
3. Assist with cash register operations and daily cash deposits.
4. Support the onboarding of new team members.
5. Liaise with external parties for permits and documentation.
6. Assist in the execution of in-store events.
7. Manage goods receipt and storage according to company procedures.
8. Coordinate shop-to-shop and returns transfers.
9. Act as the point of contact for cleaning companies and contractors.
10. Handle store emergencies and liaise with Loss Prevention and Security.
11. Oversee after-sales processes and client updates.
12. Order and distribute staff uniforms.
13. Maintain back-of-house standards.
14. Train Client Advisors on stock care.
15. Plan and execute inventory checks and cycle counts.
16. Manage the Aftersales Program and repair processes.
17. Monitor and follow up on stock discrepancies.
18. Manage logistics and supplies, including packaging and stationery.
19. Collaborate with team members and provide feedback to managers.
20. Support sales team with consignment activities and client appointments.
21. Assist with alterations and PR activities.
22. Support Visual Merchandising team during floor changes.

1. Previous experience in retail operations.
2. Flexibility for travel and occasional weekend or evening shifts.
3. Strong organizational and attention to detail skills.
4. Ability to work independently and as part of a team.
5. Proven track record of delivering retail excellence.
6. Ability to establish credibility with team members and external resources.
7. Analytical and organizational skills.
8. Physical ability to stand for extended periods and lift packages up to 35 lbs.

1. Demonstrated Alexander McQueen behaviors.
2. Retail operations expertise.
3. Flexibility and adaptability.
4. High motivation and independence.
5. Strong communication and teamwork skills.
6. Client-centric approach.
7. Ability to manage logistics and inventory efficiently.

Previous experience in retail operations, preferably in a luxury fashion environment, is required.

$22 - $25/hour (not commission eligible)

Kering is committed to building a diverse workforce, welcoming applications from all qualified candidates regardless of background.

Alexander McQueen fosters a culture of empowerment, teamwork, respect, and kindness. The brand values diversity and encourages a supportive environment where individuals can thrive and express their talents.