Alexander McQueen Store Manager

London • UK

Thursday, June 26, 2025

McQueen, a prestigious British luxury fashion house, was founded by the visionary designer Lee Alexander McQueen in 1992. Since 2001, McQueen has been a part of the esteemed Kering Group, and under the creative direction of Seán McGirr as of December 2023, it continues to push the boundaries of fashion with its distinctive expression of individuality, subversive strength, and raw power. Based in London, McQueen is renowned for its uncompromising quality and creative vision, fostering a culture that thrives on empowerment, teamwork, respect, and kindness.

1. Lead and support all store activities to achieve business objectives and ensure an unparalleled client experience.
2. Set and implement store strategy and vision, providing recommendations based on store results.
3. Ensure full ownership of store operations, loss prevention compliance, and human resources management.
4. Drive team to exceed financial targets and maximize sales performance.
5. Propose and develop action plans through careful analysis of store performance.
6. Represent the company within the local market and build loyal relationships with the brand.
7. Foster omni-channel awareness and encourage the use of digital tools.
8. Provide effective product feedback and participate in buying sessions.
9. Oversee annual review process for all store employees and set annual employee goals.
10. Conduct monthly coaching sessions and provide constructive feedback.
11. Attract, recruit, and retain a high-performing team.
12. Ensure a consistent and branded onboarding experience for new hires.
13. Adhere to and enforce all company policies and procedures.
14. Monitor store expenses and maintain store operating budget.
15. Support and maintain visual merchandising standards set by headquarters.

1. Significant sales management experience in retail, luxury retail, or service-related industry.
2. Proven ability to drive store performance.
3. Commercial awareness and strong business acumen.
4. Strong analytical skills.
5. Budget management experience.
6. Strong verbal and written communication skills.
7. Ability to manage competing priorities in a fast-paced environment.
8. Proficiency with Microsoft Office software.

1. Leadership and team management.
2. Client relationship management.
3. Strategic planning and execution.
4. Coaching and development.
5. Analytical and problem-solving.
6. Budget management.
7. Communication and organizational skills.
8. Public speaking and stakeholder engagement.

Significant experience in sales management within the retail or luxury sector is required.

Bachelor's degree in Business, Retail Management, or a related field is preferred.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

McQueen fosters a culture of empowerment, teamwork, respect, and kindness. The company encourages a collaborative environment where creativity and individuality are celebrated, and employees are supported to thrive.