Alexander McQueen Store Manager

Dallas • USA

Tuesday, March 25, 2025

Alexander McQueen, a prestigious British luxury fashion house established in 1992 by Lee Alexander McQueen, is renowned for its unique expression of individuality and bold creativity. As part of the esteemed Kering Group since 2001, Alexander McQueen continues to set the standard for excellence in the fashion industry. Under the creative direction of Seán McGirr, the brand maintains its commitment to uncompromising quality and innovative design, with its design studio and atelier based in London.

1. Lead and support all store activities to achieve business objectives and ensure an exceptional client experience.
2. Develop and implement store strategy and vision, providing recommendations based on store performance.
3. Manage store operations, including loss prevention, human resources, and visual merchandising.
4. Drive team to exceed financial targets and maximize sales performance.
5. Communicate company KPIs and develop strategies to meet performance standards.
6. Represent the brand within the local market to increase foot traffic and build client relationships.
7. Foster omni-channel awareness and encourage digital tool usage among the team.
8. Monitor store expenses and maintain operating budgets.
9. Provide product feedback and participate in buying sessions as needed.
10. Stay informed on competitors, fashion trends, and technological innovations.
11. Train and communicate current collection knowledge to associates.
12. Develop and maintain strong client relationships and enhance customer loyalty.
13. Promote brand awareness through community outreach and events.
14. Capture and utilize customer data for personalized client development.
15. Oversee annual employee reviews and set performance goals.
16. Conduct coaching sessions and provide feedback to team members.
17. Attract, recruit, and retain a high-performing team.
18. Ensure consistent onboarding experiences for new hires.
19. Manage staff resources and scheduling to drive sales and customer service.
20. Partner with HR and Retail Manager on employee relations issues.
21. Adhere to and enforce company policies and procedures.
22. Monitor store expenses and maintain operating budgets.
23. Comply with loss prevention audits and inventory reconciliations.
24. Oversee merchandise processing and shipments.
25. Support and maintain visual merchandising standards.

1. Significant sales management experience in retail, luxury retail, or service-related industry.
2. Proven ability to drive store performance.
3. Strong business acumen and commercial awareness.
4. Experience in coaching and developing teams.
5. Strong analytical skills and entrepreneurial spirit.
6. Budget management experience.

1. Strong verbal and written communication skills.
2. Excellent organizational skills.
3. Public speaking and stakeholder engagement.
4. Ability to manage competing priorities in a fast-paced environment.
5. Proficiency with Microsoft Office software.
6. Flexibility to work retail schedules, including evenings, weekends, and holidays.
7. Passion for the fashion industry.

Significant experience in sales management within retail, luxury retail, or a service-related industry is required.

Alexander McQueen offers a dynamic and inclusive work environment, fostering professional growth and development opportunities.

Alexander McQueen fosters a culture of empowerment, teamwork, respect, and kindness. The brand values diversity and inclusivity, encouraging a workplace where creativity and individuality thrive. As part of the Kering Group, Alexander McQueen is committed to building a diverse workforce and is an Equal Opportunity Employer.