Alexander McQueen Store Manager

Costa Mesa USA

Friday, January 24, 2025

Alexander McQueen, a prestigious British luxury fashion house, was founded by the visionary designer Lee Alexander McQueen in 1992. Since 2001, it has been a proud member of the Kering Group, a global leader in luxury. The brand is celebrated for its bold expression of individuality, subversive strength, and raw power. With its design studio and atelier nestled in the heart of London, Alexander McQueen is renowned for its unwavering commitment to quality and creative innovation. Under the creative direction of Seán McGirr since December 2023, the house continues to push the boundaries of fashion.

1. Lead and support all activities to achieve store business objectives, ensuring an unparalleled client experience.
2. Set up and implement the strategy and vision for the store, providing recommendations and improvement plans based on store results.
3. Take full ownership of store operations, loss prevention compliance, human resources management, and visual merchandising presentation.
4. Drive team to exceed financial targets and maximize sales performances.
5. Propose and develop action plans through careful analysis of store performance.
6. Communicate company-set KPIs and identify strategies to ensure performance standards are met.
7. Represent the company within the local market, identifying opportunities to increase foot traffic and build loyal client relationships.
8. Foster omni-channel awareness and encourage the use of digital tools to enhance client relationships.
9. Train and communicate current collection knowledge to all associates, ensuring the team is fully educated on brand pillars and season strategy.
10. Place the client above all, creating a welcoming environment and ensuring the team meets the client's every need.
11. Foster a client-centric mindset, developing and maintaining solid client relationships.
12. Promote brand awareness and capture competitive market share through community outreach and events.
13. Oversee annual review process for all store employees and set annual employee goals.
14. Attract, recruit, and retain a high-performing team, building a talent pipeline through networking.
15. Ensure a consistent and branded onboarding experience for all new hires.
16. Adhere to and enforce all company policies and procedures.
17. Monitor store expenses and maintain store operating budget while aiming to reduce overall costs.

1. Significant sales management experience in retail, luxury retail, or service-related industry.
2. Proven ability to drive store performance.
3. Commercial awareness and strong business acumen, including key retail performance indicators.
4. Strong analytical skills.
5. Entrepreneurial spirit.
6. Strong budget management experience.
7. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.

1. Demonstrated Alexander McQueen behaviors.
2. Coaching and development skills.
3. Strong verbal and written communication skills.
4. Excellent organizational skills.
5. Confidence in public speaking and engaging with external stakeholders.
6. Ability to manage competing priorities in a fast-paced environment.
7. Flexibility to work a retail schedule including evenings, weekends, and holidays.
8. Passion for the fashion industry.

Significant experience in sales management within retail, luxury retail, or a service-related industry is required.

Salary Range: $130,000 - $140,000

Kering is committed to building a diverse workforce and offers an inclusive environment where diversity in all its forms is valued. This commitment enriches the workplace and opens up opportunities for talent expression.

The culture at Alexander McQueen is defined by empowerment, teamwork, respect, and kindness. The brand fosters an environment where individuals are encouraged to thrive, work collaboratively, and treat each other with dignity and empathy. This ethos is integral to the brand's operations and interactions.