Alexander McQueen Store Manager

Bal Harbour • USA

Friday, May 23, 2025

Alexander McQueen, a renowned British luxury fashion house established in 1992 by Lee Alexander McQueen, is celebrated for its unique expression of individuality and raw power. Since joining the Kering Group in 2001, the brand has continued to push the boundaries of creative vision and uncompromising quality. Under the creative direction of Seán McGirr, Alexander McQueen maintains its commitment to excellence from its design studio and atelier in London.

1. Lead and support all activities to achieve store business objectives, ensuring an unparalleled client experience.
2. Set up and implement the strategy and vision for the store, providing recommendations and improvement plans based on store results.
3. Take full ownership of store operations, loss prevention compliance, human resources management, and visual merchandising presentation.
4. Drive team to exceed financial targets and maximize sales performances.
5. Propose and develop action plans through careful analysis of store performance.
6. Communicate company-set KPIs and identify strategies to ensure performance standards are met.
7. Represent the company within the local market, identifying opportunities to increase foot traffic and build brand loyalty.
8. Foster omni-channel awareness and encourage the use of digital tools to enhance client relationships.
9. Train and communicate current collection knowledge to all associates.
10. Place the client above all, fostering a client-centric mindset and developing solid client relationships.
11. Oversee the annual review process for all store employees and set annual employee goals.
12. Attract, recruit, and retain a high-performing team and build a talent pipeline.
13. Ensure a consistent and branded onboarding experience for all new hires.
14. Adhere to and enforce all company policies and procedures.
15. Monitor store expenses and maintain store operating budget while aiming to reduce overall costs.

1. Significant sales management experience in retail, luxury retail, or service-related industry.
2. Proven ability to drive store performance.
3. Commercial awareness and strong business acumen.
4. Strong analytical skills and budget management experience.
5. Ability to manage competing priorities in a fast-paced environment.
6. Proficiency with Microsoft Office software.

1. Demonstrated Alexander McQueen behaviors.
2. Coaching and development skills.
3. Strong verbal and written communication skills.
4. Excellent organizational skills.
5. Entrepreneurial spirit.
6. Ability to manage pressure and maintain a positive working environment.
7. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

Significant experience in sales management within retail, luxury retail, or a service-related industry is required.

Kering is committed to building a diverse workforce and offers an inclusive environment where diversity in all its forms is valued.

Alexander McQueen fosters a culture of empowerment, teamwork, respect, and kindness. The brand emphasizes a supportive environment where each team member can thrive, promoting the values and ambitions of the brand within the marketplace.