Alexander McQueen Senior Client Advisor

Tokyo • Japan

Tuesday, August 5, 2025

McQueen, a prestigious British luxury fashion house, was established by Lee Alexander McQueen in 1992. In 2001, it became a part of the Kering Group, a global leader in luxury brands. Under the creative direction of Seán McGirr since December 2023, McQueen is renowned for its unique expression of individuality, subversive strength, and raw power. With its design studio and atelier based in London, McQueen is celebrated for its uncompromising quality and creative vision.

1. Act as a passionate brand ambassador and dedicated team player to drive brand loyalty.
2. Transform each client visit into a memorable luxury shopping experience.
3. Achieve set KPIs through personalized customer experiences and cross-selling of products.
4. Build and maintain deep relationships with clients.

1. Proven track record in luxury retail or a similar environment.
2. Strong understanding of luxury fashion and clienteling.

1. Exceptional communication and interpersonal skills.
2. Ability to work collaboratively in a team-oriented environment.
3. Proficiency in cross-selling techniques.

A minimum of 3-5 years of experience in luxury retail or a similar customer-facing role.

Bachelor's degree in Fashion, Business, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and professional development opportunities.

McQueen fosters a culture defined by empowerment, teamwork, respect, and kindness. The company emphasizes collective success, treating everyone with dignity, and demonstrating compassion and empathy.