Alexander McQueen Senior Client Advisor

Shanghai • China

Tuesday, September 2, 2025

As a distinguished entity within the luxury fashion sector, McQueen is renowned for its innovative designs and exceptional craftsmanship. As part of a larger conglomerate, McQueen benefits from a robust support system and a commitment to excellence, offering employees a dynamic environment where creativity and professionalism are highly valued.

1. Deliver exemplary customer service, ensuring high levels of client satisfaction and loyalty.
2. Maintain an optimal shopping experience for clients at all times.
3. Drive sales performance by setting an example and sharing sales expertise to enhance team morale.
4. Monitor inventory levels to ensure successful sales operations.
5. Utilize VIP client data to effectively promote the brand and its products.
6. Ensure consistent pre-sale and post-sale service quality to uphold brand image and client satisfaction.
7. Independently handle customer complaints and report outcomes to store management.
8. Stay informed on fashion trends and competitive landscape through various channels.

1. Minimum of 4 years of experience in luxury brand retail.
2. Strong sense of responsibility and proactive work ethic.
3. Excellent sales initiative and customer service awareness.
4. Candidates with extensive experience may be considered for a senior sales role.

1. Exceptional customer service skills
2. Strong sales acumen
3. Effective communication
4. Problem-solving abilities
5. Trend awareness

A minimum of 4 years in a related luxury brand environment is required, with additional experience considered for senior roles.

Employees enjoy a comprehensive benefits package, including opportunities for professional development and a vibrant working environment.

McQueen fosters a culture of innovation and excellence, encouraging employees to contribute creatively while maintaining a high standard of professionalism. The workplace is dynamic and collaborative, reflecting the brand's commitment to quality and design.