Alexander McQueen Retail Associate

Auckland • New Zealand

Thursday, March 20, 2025

McQueen, a prestigious British luxury fashion house founded by Lee Alexander McQueen in 1992, is renowned for its bold expression of individuality and creative vision. Since joining the Kering Group in 2001, McQueen has continued to push the boundaries of fashion under the creative direction of Seán McGirr. The brand is celebrated for its uncompromising quality and innovative designs, with its design studio and atelier based in London. As part of the Kering Group, McQueen is committed to fostering a diverse and inclusive workplace, encouraging a culture of empowerment, teamwork, respect, and kindness.

1. Deliver exceptional client experiences by greeting, listening, and assisting clients, showcasing extensive product knowledge and brand heritage.
2. Engage clients with insights on fashion trends and luxury market developments, demonstrating a passion for fashion and luxury products.
3. Promote open communication and collaboration with team members, fostering a positive work environment in line with the House Code of Behaviours.
4. Maintain a learning mindset by actively seeking feedback from colleagues and management.
5. Ensure shopfloor standards and product levels are maintained according to House policies and procedures.
6. Adhere to company grooming standards and policies.
7. Comply with company procedures on visual merchandising, operational guidelines, stock procedures, and reporting activities.

1. Demonstrated McQueen Behaviours.
2. Proven experience in a similar role within fashion retail or customer service.
3. Genuine interest in fashion and industry trends.
4. Team-player mentality.
5. Strong verbal and written communication skills.
6. Ability to work in a fast-paced, dynamic environment.
7. Knowledge of luxury products and interest in fashion trends and social media.
8. Ability to be mobile for extended periods.

1. Exceptional client service skills
2. Strong communication abilities
3. Team collaboration
4. Knowledge of fashion and luxury markets
5. Adaptability in dynamic environments

Proven experience in a similar role within fashion retail or customer service.

McQueen offers a dynamic work environment with opportunities for professional growth and development within the Kering Group.

McQueen's workplace culture is defined by its commitment to empowerment, teamwork, respect, and kindness. The brand values diversity in all its forms and believes it enriches the workplace, fostering an environment where individuals can express their talents and adapt to a changing world.