Alexander McQueen Operations Associate

Atlanta • USA

Wednesday, June 4, 2025

Alexander McQueen, a revered British luxury fashion house established in 1992 by Lee Alexander McQueen, is renowned for its distinctive expression of individuality and subversive strength. As part of the esteemed Kering Group since 2001, the brand continues to uphold its legacy of uncompromising quality and creative vision under the creative direction of Seán McGirr. With its design studio and atelier based in London, Alexander McQueen remains a beacon of innovation and craftsmanship in the luxury fashion industry.

1. Manage the flow of merchandise in and out of the stock room to support sales and minimize losses through efficient inventory control.
2. Maintain an organized and highly functional back-of-house environment for team accessibility and efficiency.
3. Assist in preparing and executing annual physical inventories and conducting weekly audits of unreceived cartons.
4. Support the store in achieving overall sales targets and facilitate visual merchandise floor moves as required.
5. Oversee Omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, and Reserve-in-Store, focusing on Omni-specific KPIs.
6. Conduct cycle counts, investigate discrepancies, and notify management of potential adjustments to ensure proper stock balances.
7. Manage store-to-store transfers and communicate transfer/tracking information as needed.
8. Assist with the AfterSales program, including reviewing open tickets and managing damaged goods between repair centers.
9. Ensure all Client Owned Goods (COGs) are maintained in accordance with company policy.
10. Communicate with the team on key out-of-stock and low-stock levels and receipt of shipments.
11. Provide sales and floor support as needed by the business.

1. 1+ years experience in a similar role, preferably within apparel, footwear, or jewelry.

1. Demonstrated ability to embody Alexander McQueen's key behaviors of empowerment, teamwork, respect, and kindness.
2. Effective communication skills within the store team, network, with vendors/third parties, and clients.
3. Proficiency in Microsoft Office 365 Suite, particularly Excel.
4. Comfortable with computer technology, including PC and iOS devices.
5. Ability to prioritize and troubleshoot in a fast-paced environment.
6. Capability to be mobile and stand for extended periods.
7. Ability to climb ladders and lift packages up to 35 lbs regularly.

1+ years of experience in a similar role, preferably within the apparel, footwear, or jewelry sectors.

Alexander McQueen, as part of the Kering Group, offers a diverse and inclusive workplace, welcoming applications from all qualified candidates regardless of background. The company fosters a culture of empowerment, teamwork, respect, and kindness, providing opportunities for talent expression and adaptation to a changing world.

Alexander McQueen's workplace culture is defined by its commitment to empowerment, teamwork, respect, and kindness. As part of the Kering Group, the brand values diversity in all its forms, believing it enriches the workplace and fosters adaptability in a changing world. The company is dedicated to creating an environment where talent can thrive both individually and collectively.