Alexander McQueen

Global Retail Operations Coordinator

Alexander McQueen is a British luxury fashion house founded in 1992, known for its expression of individuality, subversive strength, and raw power. As part of the Kering Group since 2001, the brand operates with a design studio and atelier based in London, maintaining a reputation for uncompromising quality and creative vision.

1. Coordinate projects with cross-functional partners and retail teams to support new processes and procedures.
2. Support the implementation of SAP and adoption of new systems in retail stores.
3. Drive operational excellence and launch worldwide operations guidelines with the Global Retail Operations Manager.
4. Collaborate and communicate with regional operations partners and cross-functional teams.
5. Create and update instructional guides and procedure documents for Retail Operations.
6. Provide guidance on store back-office systems, POS systems, and product processes.
7. Produce reports to monitor Retail Operations KPIs and POS activities.

1. Demonstrate Alexander McQueen behaviors.
2. Strong organizational and communication skills with high attention to detail.
3. Collaborative and able to build strong relationships with cross-functional partners.
4. Ability to prioritize workload and adapt to a dynamic environment.
5. Confidence and professionalism with a proactive approach.
6. Problem-solving mindset with an eye for improving process efficiencies.
7. Experience with retail and POS systems is a plus.
8. Strong written and verbal communication.
9. Proficiency in Microsoft Suite (PowerPoint, Excel, etc.).
10. Presentation and meeting competency.

Alexander McQueen fosters a culture of empowerment, teamwork, respect, and kindness. The company values diversity in all its forms and is committed to building a diverse workforce. The workplace is dynamic and collaborative, with a strong emphasis on supporting team members to thrive.