Alexander McQueen Client Advisor

Vienna • Austria

Sunday, March 1, 2026

Alexander McQueen, a prestigious British luxury fashion house founded in 1992 by Lee Alexander McQueen, is renowned for its unique expression of individuality, subversive strength, and raw power. As part of the Kering Group since 2001, the brand benefits from the global reach and resources of this leading luxury conglomerate. With its design studio and atelier based in London, Alexander McQueen is celebrated for its uncompromising quality and creative vision. The company fosters a culture of empowerment, teamwork, respect, and kindness, ensuring a supportive environment where talent can thrive.

1. Demonstrate McQueen's desired behaviors and provide exceptional client experiences by greeting, listening, and assisting clients, showcasing excellent product knowledge and understanding of AMQ history and heritage.
2. Engage with clients on fashion trends and developments in the luxury market, displaying a passion for fashion and luxury products.
3. Foster open and constructive communication with team members, adopting a collaborative approach and proposing effective solutions when necessary.
4. Contribute to the visual display of products in accordance with AMQ visual standards.
5. Ensure store functional maintenance and appropriate product levels on the sales floor, adhering to corporate policies and procedures.
6. Adhere to company grooming standards as per AMQ policies.
7. Exceed individual financial targets and maximize sales performance, contributing to the store's overall success.
8. Proactively seize cross-selling opportunities across all product categories available in the store.
9. Maintain and develop client relationships through a personalized approach, supported by CRM and digital tools.
10. Strengthen client loyalty by participating in department or store clienteling initiatives.
11. Stay updated on product knowledge, sales techniques, client services, and company policies and procedures.
12. Handle products with the utmost care and respect.
13. Comply with company procedures on operational guidelines, stock procedures, cash activity, inventory, logistics, and reporting activities as required by head office.

1. Proven experience in a similar role within fashion retail companies.
2. Demonstrated ability to drive and exceed individual and store KPIs.
3. Excellent commercial awareness.
4. Team-player mentality.

1. Strong verbal and written communication skills.
2. Strong selling skills and ability to overcome objections.
3. Customer-centric approach and entrepreneurial spirit.
4. Ability to work in a fast-paced and dynamic environment.
5. Luxury product knowledge.

Candidates must have proven experience in a similar role within fashion retail companies, demonstrating the ability to drive and exceed KPIs.

The company offers a diverse and inclusive work environment, fostering opportunities for personal and professional growth.

Alexander McQueen promotes a culture of empowerment, teamwork, respect, and kindness, ensuring a supportive and inclusive workplace where talent can flourish. The brand values diversity in all its forms, enriching the workplace and enhancing adaptability in a changing world.