Alexander McQueen Client Advisor

Shanghai • China

Tuesday, September 2, 2025

As a distinguished member of the luxury fashion conglomerate, McQueen is renowned for its avant-garde design and exceptional craftsmanship. The brand is committed to fostering an environment that encourages creativity and innovation, offering employees the opportunity to contribute to a legacy of excellence and sophistication.

1. Represent the brand and convey its image to customers, maximizing customer satisfaction.
2. Ensure customers enjoy a superior shopping experience at all times.
3. Participate in sales and display activities across all product categories.
4. Monitor inventory levels to maximize sales opportunities.
5. Proactively utilize VIP data to promote the brand and its products.
6. Maintain consistent pre-sale and post-sale service levels to uphold customer satisfaction and brand loyalty.
7. Handle customer complaints appropriately and seek managerial assistance when necessary.
8. Communicate customer feedback to management promptly.
9. Stay informed about fashion trends and competitive landscape through various channels.

1. 1-2 years of experience in the luxury brand sector.
2. Strong sense of responsibility and proactive work ethic.
3. Excellent sales initiative and customer service awareness.
4. Additional relevant experience may qualify candidates for a senior sales role.

1. Exceptional communication and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in utilizing customer relationship management tools.
4. Ability to work collaboratively within a team environment.

1-2 years of relevant experience in luxury brand sales.

Employees enjoy a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

McQueen fosters a culture of creativity and innovation, where employees are encouraged to contribute to the brand's legacy of excellence. The workplace is dynamic and collaborative, offering opportunities for professional growth and development.