Alexander McQueen Client Advisor

Shanghai • China

Monday, July 21, 2025

Alexander McQueen, a distinguished brand under the Kering Group, is renowned for its avant-garde designs and exceptional craftsmanship. As part of Kering, a global luxury group, Alexander McQueen benefits from a rich heritage of creativity and innovation, providing an inspiring environment for professionals seeking to excel in the luxury fashion industry.

1. Execute all in-store sales activities, ensuring high-quality service and cultivating client relationships.
2. Represent the brand and convey its image to customers, maximizing customer satisfaction.
3. Maintain an excellent shopping experience for customers at all times.
4. Participate in sales and product displays across all categories.
5. Monitor inventory levels to maximize sales opportunities.
6. Proactively utilize VIP data to promote the brand and products.
7. Ensure consistent pre-sale and post-sale service levels to maintain customer satisfaction and loyalty.
8. Handle customer complaints appropriately, seeking managerial assistance when necessary.
9. Communicate customer feedback to management promptly.
10. Stay updated on fashion trends and competitive landscape through various channels.

1. 1-2 years of experience in luxury brand sales.
2. Strong sense of responsibility and proactive work attitude.
3. Excellent sales initiative and customer service awareness.
4. Candidates with more experience may be considered for a senior sales position.

1. Exceptional communication and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in using customer relationship management systems.
4. Ability to work collaboratively in a team-oriented environment.

1-2 years of relevant experience in luxury brand sales.

Employees at Alexander McQueen enjoy opportunities for professional growth and development within the Kering Group, a commitment to fostering internal mobility, and a diverse and inclusive work environment.

Alexander McQueen, part of the Kering Group, prides itself on a culture of excellence and innovation. The company values diversity and inclusivity, believing that varied perspectives enhance creativity and enrich the workplace. Employees are encouraged to develop their leadership skills and realize their full potential in a dynamic and fulfilling environment.