Alexander McQueen Client Advisor - Russian Speaker

Dubai • UAE

Monday, September 29, 2025

Alexander McQueen, a prestigious British luxury fashion house established by Lee Alexander McQueen in 1992, is celebrated for its distinctive expression of individuality, subversive strength, and raw power. As part of the Kering Group since 2001, the brand continues to push creative boundaries under the leadership of Seán McGirr. With its design studio and atelier based in London, Alexander McQueen is synonymous with uncompromising quality and visionary design. The company fosters a culture of empowerment, teamwork, respect, and kindness, ensuring a thriving environment for all employees.

1. Provide exceptional client experience by greeting, listening, and assisting clients, demonstrating extensive product knowledge and understanding of McQueen's heritage.
2. Proactively identify cross-selling opportunities across all product categories.
3. Cultivate and maintain client relationships using CRM and digital tools to enhance client loyalty.
4. Participate in clienteling initiatives to strengthen client loyalty.
5. Engage with clients on fashion trends and luxury market developments.
6. Exceed individual financial targets and contribute to store success.
7. Promote open communication and collaboration within the team.
8. Maintain shop floor standards and product levels in accordance with company policies.
9. Adhere to company grooming standards and operational guidelines.
10. Ensure compliance with visual merchandising, stock procedures, and reporting activities.

1. Demonstrated McQueen behaviors.
2. Experience in fashion retail or customer service.
3. Ability to drive and exceed KPIs.
4. Genuine interest in fashion and industry trends.
5. Team-player mentality.
6. Strong verbal and written communication skills.
7. Strong selling skills and ability to overcome objections.
8. Client-centric approach and entrepreneurial spirit.
9. Ability to work in a dynamic environment.
10. Luxury product knowledge and interest in fashion trends.

1. Proficiency in Russian.
2. Strong communication and interpersonal skills.
3. Sales and negotiation expertise.
4. CRM and digital retail tool proficiency.
5. Understanding of luxury market dynamics.

Proven experience in a similar role within fashion retail or a customer service-related field is required.

Alexander McQueen offers a dynamic work environment with opportunities for professional growth. Employees benefit from being part of a globally recognized luxury brand and a supportive team culture.

Alexander McQueen embraces a culture of empowerment, teamwork, respect, and kindness. The company values diversity and believes it enriches the workplace, fostering an environment where talent can thrive and adapt to a changing world.