Alexander McQueen Client Advisor

Rome • Italy

Wednesday, January 28, 2026

McQueen, a prestigious British luxury fashion house established by Lee Alexander McQueen in 1992, became part of the Kering Group in 2001. Known for its unique expression of individuality, subversive strength, and raw power, McQueen operates with a design studio and atelier based in London. The brand is recognized for its uncompromising quality and creative vision, and since December 2023, it has been under the creative direction of Seán McGirr. As part of the Kering Group, McQueen benefits from the conglomerate's commitment to diversity and inclusion, fostering a dynamic and supportive work environment.

1. Demonstrate McQueen's desired behaviors and brand values.
2. Provide exceptional client experiences by engaging with clients, understanding their needs, and showcasing extensive product knowledge.
3. Discuss fashion trends and luxury market developments with clients, exhibiting a passion for fashion and luxury goods.
4. Collaborate effectively with team members, fostering open communication and proposing solutions.
5. Contribute to the visual merchandising of products in line with McQueen's visual standards.
6. Ensure store maintenance and product availability on the sales floor, adhering to corporate policies.
7. Adhere to McQueen's grooming standards and policies.
8. Exceed individual financial targets and enhance sales performance, contributing to store success.
9. Seize cross-selling opportunities across all product categories.
10. Maintain and develop client relationships using CRM and digital tools.
11. Participate in clienteling initiatives to strengthen client loyalty.
12. Stay updated on product knowledge, sales techniques, and company policies.
13. Handle products with care and respect.
14. Comply with operational guidelines, stock procedures, cash activities, inventory, logistics, and reporting activities as per company policies.

1. Proven experience in a similar role within fashion retail companies.
2. Fluency in Italian and English.
3. Demonstrated ability to drive and exceed individual and store KPIs.

1. Excellent commercial awareness.
2. Team-player mentality.
3. Strong verbal and written communication skills.
4. Strong selling skills and ability to overcome objections.
5. Customer-centric approach and entrepreneurial spirit.
6. Ability to work in a fast-paced and dynamic environment.
7. Luxury product knowledge.

Previous experience in a similar role within the fashion retail industry is required.

McQueen offers a diverse and inclusive work environment, encouraging personal and professional growth within the luxury fashion industry.

McQueen fosters a culture of empowerment, teamwork, respect, and kindness. The brand values diversity and inclusion, creating a supportive environment where employees can thrive and express their talents.