Alexander McQueen Client Advisor

Parndorf • Austria

Sunday, March 1, 2026

McQueen, a prestigious British luxury fashion house established by Lee Alexander McQueen in 1992, is renowned for its distinctive expression of individuality, subversive strength, and raw power. Since joining the Kering Group in 2001, McQueen has continued to uphold its reputation for uncompromising quality and creative vision. The brand, under the creative leadership of Seán McGirr as of December 2023, operates with a design studio and atelier based in London. McQueen fosters a culture of empowerment, teamwork, respect, and kindness, ensuring a supportive environment where talent can flourish.

1. Demonstrate McQueen's brand behaviors and values.
2. Provide exceptional client experiences by understanding and exceeding client needs.
3. Engage with clients on fashion trends and luxury market developments.
4. Collaborate effectively with team members and propose solutions.
5. Contribute to product visual displays in line with McQueen standards.
6. Maintain store functionality and product levels according to corporate policies.
7. Adhere to McQueen grooming standards.
8. Exceed individual financial targets and enhance sales performance.
9. Seize cross-selling opportunities across all product categories.
10. Develop client relationships using CRM and digital tools.
11. Participate in clientelling initiatives to strengthen client loyalty.
12. Stay updated on product knowledge, sales techniques, and company policies.
13. Operate with care and respect for products.
14. Comply with operational guidelines, stock procedures, and reporting activities.

1. Proven experience in a similar role within fashion retail companies.
2. Fluency in German and English.

1. Ability to drive and exceed individual and store KPIs.
2. Excellent commercial awareness.
3. Team-player mentality.
4. Strong verbal and written communication skills.
5. Strong selling skills and ability to overcome objections.
6. Customer-centric approach and entrepreneurial spirit.
7. Ability to work in a fast-paced and dynamic environment.
8. Luxury product knowledge.

Proven experience in a similar role within fashion retail companies.

McQueen, as part of the Kering Group, offers a diverse and inclusive workplace. The company values diversity in all its forms and provides opportunities for personal and professional growth.

McQueen's workplace culture is defined by empowerment, teamwork, respect, and kindness. The company supports its employees to thrive and succeed, fostering a collaborative environment where everyone is treated with dignity and appreciation.