Alexander McQueen Client Advisor

Las Vegas • USA

Thursday, January 22, 2026

Alexander McQueen, a prestigious British luxury fashion house founded by Lee Alexander McQueen in 1992, is renowned for its unique expression of individuality, subversive strength, and raw power. The brand became part of the Kering Group in 2001, a global luxury conglomerate that champions creativity and sustainability. Under the creative direction of Seán McGirr since December 2023, Alexander McQueen continues to push the boundaries of fashion with its design studio and atelier based in London, ensuring uncompromising quality and visionary creativity.

1. Provide exceptional client experiences by greeting, listening, and assisting clients, demonstrating extensive knowledge of products and the brand's heritage.
2. Proactively seize cross-selling opportunities across all product categories available in the store.
3. Maintain and develop client relationships through a personalized approach, supported by CRM and digital tools to enhance client loyalty.
4. Engage with clients on general fashion trends and developments in the luxury market, showcasing a passion for fashion and luxury products.
5. Exceed individual financial targets and maximize sales performance, contributing to the store's overall success.
6. Foster open communication with team members, proposing effective solutions and promoting a positive working environment aligned with the House Code of Behaviours.
7. Maintain a continual learning mindset by actively seeking and embracing feedback from colleagues and management.
8. Ensure shopfloor standards and appropriate product levels on the sales floor, adhering to company policies and procedures.
9. Strengthen client loyalty by participating in clienteling initiatives within the department or store.
10. Adhere to company grooming standards and policies.
11. Comply with company procedures and guidelines on visual merchandising, operations, stock procedures, cash activity, inventory, logistics, and reporting activities.

1. Proven experience in a similar role within fashion retail or a customer service-related field.
2. Demonstrated ability to drive and exceed individual and store KPIs.
3. Genuine interest in fashion and awareness of industry trends.
4. Team-player mentality.

1. Strong verbal and written communication skills.
2. Strong selling skills and ability to overcome objections.
3. Client-centric approach with an entrepreneurial spirit.
4. Ability to work in a fast-paced and dynamic environment.
5. Luxury product knowledge with a keen interest in fashion trends and the luxury market.
6. Proficiency in using digital retail tools and CRM.
7. Ability to be mobile for extended periods.
8. Physical ability to climb ladders and lift packages weighing up to 10 lbs regularly.

Proven experience in a similar role within fashion retail or customer service-related fields is required.

Salary Range: $25.00 - $27.00/hour

Kering is committed to building a diverse workforce and offers opportunities for individuals to express their talents, fostering adaptability in a changing world.

Alexander McQueen fosters a culture of empowerment, teamwork, respect, and kindness, ensuring a supportive environment where every team member can thrive. As part of the Kering Group, the brand values diversity in all its forms, enriching the workplace and opening opportunities for collective and individual talent expression.