Alexander McQueen Client Advisor

Las Vegas • USA

Saturday, November 15, 2025

Alexander McQueen, a prestigious British luxury fashion house renowned for its unique expression of individuality and raw power, was founded by Lee Alexander McQueen in 1992. Since 2001, it has been part of the Kering Group, a global leader in luxury. Under the creative direction of Seán McGirr, the brand continues to uphold its legacy of uncompromising quality and visionary design, with its design studio and atelier based in London.

1. Provide exceptional client experiences by greeting, listening, and assisting clients to exceed their needs, demonstrating extensive knowledge of products and the brand's heritage.
2. Proactively seize cross-selling opportunities across all product categories available in the store.
3. Maintain and develop client relationships through a personalized approach, supported by CRM and digital tools to enhance client loyalty.
4. Engage with clients on trends in the fashion world and developments in the luxury market, showcasing a passion for fashion and luxury products.
5. Drive to exceed individual financial targets and maximize sales performance, contributing to the store's success.
6. Foster open and constructive communication with team members, promoting a positive working environment in line with the House Code of Behaviours.
7. Maintain a continual learning mindset by actively seeking and embracing feedback from colleagues and management.
8. Maintain shopfloor standards and appropriate product levels on the sales floor, in line with House policies and procedures.
9. Strengthen client loyalty by participating in clienteling initiatives of the department or store.
10. Adhere to company grooming standards and policies.
11. Comply with company procedures and guidelines on visual merchandising, operational guidelines, stock procedures, cash activity, inventory, logistics, and reporting activities.

1. Proven experience in a similar role within fashion retail companies or customer service-related fields.
2. Demonstrated ability to drive and exceed individual and store KPIs.
3. Genuine interest in fashion and awareness of industry trends and news.
4. Team-player mentality.
5. Strong verbal and written communication skills.

1. Strong selling skills and ability to overcome objections.
2. Client-centric approach and entrepreneurial spirit.
3. Ability to work in a fast-moving and dynamic environment.
4. Luxury product knowledge with a keen interest in fashion trends, luxury market, and social media.
5. Proficiency in using digital retail tools and CRM.
6. Ability to be mobile for extended periods of time.
7. Capability to climb a ladder and lift packages weighing 10 lbs. regularly.

Proven experience in a similar role within fashion retail companies or customer service-related fields.

$25.00 - $27.00 per hour

Kering is committed to building a diverse workforce, offering opportunities for people to express their talent individually and collectively. As an Equal Opportunity Employer, applications from all qualified candidates are welcome, regardless of their background.

The workplace culture at Alexander McQueen is defined by empowerment, teamwork, respect, and kindness. The brand fosters an environment where team members are supported to thrive, work collaboratively towards shared goals, and treat each other with dignity and empathy.