Alexander McQueen Client Advisor

Las Vegas • USA

Friday, March 28, 2025

Alexander McQueen, a prestigious British luxury fashion house established by Lee Alexander McQueen in 1992, is renowned for its unique expression of individuality and creative prowess. As part of the Kering Group since 2001, Alexander McQueen continues to push the boundaries of fashion under the creative direction of Seán McGirr. The brand is celebrated for its uncompromising quality, innovative design, and a commitment to fostering a diverse and inclusive workplace.

1. Provide exceptional client experiences by greeting, listening, and assisting clients, demonstrating in-depth knowledge of products and brand heritage.
2. Proactively identify cross-selling opportunities across all product categories.
3. Develop and maintain client relationships using CRM and digital tools to enhance client loyalty.
4. Engage clients with insights on fashion trends and luxury market developments.
5. Exceed individual financial targets and contribute to store success.
6. Foster open communication and collaboration among team members.
7. Maintain shop floor standards and product levels according to company policies.
8. Participate in clienteling initiatives to strengthen client loyalty.
9. Adhere to company grooming standards and visual merchandising guidelines.
10. Ensure compliance with operational guidelines, stock procedures, and reporting activities.

1. Proven experience in a similar role within fashion retail or customer service.
2. Demonstrated ability to drive and exceed KPIs.
3. Genuine interest in fashion and industry trends.

1. Strong verbal and written communication skills.
2. Effective selling skills and ability to overcome objections.
3. Client-centric approach with an entrepreneurial spirit.
4. Ability to work in a dynamic environment.
5. Knowledge of luxury products and fashion trends.
6. Proficiency with digital retail tools and CRM.
7. Physical ability to be mobile and lift packages regularly.

Previous experience in a fashion retail or customer service role is required.

Alexander McQueen offers a dynamic work environment with opportunities for professional growth and development. Employees benefit from being part of a diverse and inclusive workforce.

Alexander McQueen fosters a culture of empowerment, teamwork, respect, and kindness. The brand values diversity and inclusivity, encouraging employees to express their talent and adapt to a changing world.