Alexander McQueen Client Advisor

Hong Kong • China

Wednesday, January 7, 2026

Alexander McQueen, a distinguished British luxury fashion house, was established in 1992 by the visionary designer Lee Alexander McQueen. Since joining the Kering Group in 2001, the brand has continued to flourish under the creative direction of Seán McGirr. Renowned for its bold expression of individuality and innovative tailoring, Alexander McQueen remains a paragon of uncompromising creative vision, with its design studio and atelier based in London. As part of the Kering Group, a global luxury conglomerate, the brand benefits from a commitment to diversity and sustainability, fostering an inclusive and dynamic work environment.

1. Deliver exceptional client experiences by engaging with clients, understanding their needs, and showcasing extensive product knowledge and brand heritage.
2. Discuss fashion trends and luxury market developments with clients, demonstrating a passion for the industry.
3. Facilitate open communication with team members, adopting a collaborative approach and offering solutions when necessary.
4. Contribute to visual merchandising in alignment with brand standards.
5. Ensure store maintenance and optimal product availability on the sales floor, adhering to corporate policies.
6. Adhere to company grooming standards and policies.
7. Strive to exceed personal sales targets, enhancing overall store performance.
8. Identify and capitalize on cross-selling opportunities across all product categories.
9. Cultivate and maintain client relationships through personalized service, supported by CRM and digital tools.
10. Enhance client loyalty by participating in clienteling initiatives.
11. Stay informed on product knowledge, sales techniques, client services, and company policies.
12. Handle products with utmost care and respect.
13. Comply with company operational guidelines, stock procedures, and reporting activities, ensuring adherence to policies.

1. Proven experience in a similar role within fashion retail.
2. Demonstrated ability to achieve and exceed individual and store KPIs.

1. Excellent commercial awareness.
2. Strong team-player mentality.
3. Exceptional verbal and written communication skills.
4. Proficient selling skills with the ability to overcome objections.
5. Customer-centric approach with an entrepreneurial spirit.
6. Ability to thrive in a fast-paced and dynamic environment.
7. In-depth luxury product knowledge.

Experience in a comparable role within the fashion retail sector is essential.

The role offers the opportunity to work within a globally recognized luxury brand, with a commitment to fostering a diverse and inclusive workplace.

Alexander McQueen, as part of the Kering Group, champions a culture of empowerment, teamwork, respect, and kindness. The brand values diversity in all its forms, believing it enriches the workplace and enhances the ability to adapt in a changing world. The company encourages a supportive environment where individuals can thrive and express their talents collectively.