Alexander McQueen Client Advisor

Dubai • UAE

Sunday, March 1, 2026

Alexander McQueen, a distinguished British luxury fashion house, was founded by the visionary designer Lee Alexander McQueen in 1992. Since joining the Kering Group in 2001, the brand has continued to push the boundaries of British tailoring and creative expression. Under the creative direction of Seán McGirr, McQueen is renowned for its innovative design and commitment to individuality. As part of the Kering Group, a global leader in luxury, McQueen offers a dynamic and inclusive work environment that fosters creativity and professional growth.

1. Deliver exceptional client experiences by greeting, listening, and assisting clients, demonstrating comprehensive product knowledge and understanding of McQueen's heritage.
2. Proactively identify cross-selling opportunities across all product categories.
3. Cultivate and maintain client relationships using CRM and digital tools to enhance client loyalty.
4. Participate in clienteling initiatives to strengthen client loyalty.
5. Engage with clients on fashion trends and developments in the luxury market.
6. Exceed individual financial targets and contribute to store success.
7. Foster open communication and collaboration with team members, promoting a positive work environment.
8. Maintain shopfloor standards and product levels in accordance with company policies.
9. Adhere to company grooming and visual merchandising standards.
10. Ensure compliance with operational guidelines, stock procedures, and reporting activities.

1. Proven experience in fashion retail or customer service roles.
2. Demonstrated ability to exceed individual and store KPIs.
3. Genuine interest in fashion and industry trends.
4. Team-player mentality.

1. Strong verbal and written communication skills.
2. Effective selling skills and ability to overcome objections.
3. Client-centric approach with an entrepreneurial spirit.
4. Ability to thrive in a fast-paced environment.
5. Knowledge of luxury products and fashion trends.
6. Proficiency in using digital retail tools and CRM systems.
7. Ability to stand and be mobile for extended periods.

Proven experience in a similar role within fashion retail or customer service.

Kering is committed to fostering a diverse workforce and offers an inclusive work environment where all employees can express their talents and thrive.

McQueen's culture is defined by empowerment, teamwork, respect, and kindness. The brand values individuality and encourages a supportive environment where team members can collaborate and succeed together.