Alexander McQueen Client Advisor

Dubai • UAE

Thursday, October 30, 2025

Alexander McQueen, a distinguished British luxury fashion house, was founded by Lee Alexander McQueen in 1992 and became a part of the Kering Group in 2001. Renowned for its bold expression of individuality and innovative tailoring, McQueen continues to push the boundaries of fashion under the creative direction of Seán McGirr. The brand is celebrated for its uncompromising creative vision and is headquartered in London, where its design studio and atelier are based. As part of the Kering Group, McQueen benefits from the conglomerate's commitment to sustainability and diversity.

1. Provide exceptional client experiences by greeting, listening, and assisting clients, demonstrating extensive product knowledge and brand heritage.
2. Proactively identify and seize cross-selling opportunities across all product categories.
3. Develop and maintain client relationships through personalized approaches, utilizing CRM and digital tools to enhance client loyalty.
4. Participate in clienteling initiatives to strengthen client loyalty.
5. Engage with clients on fashion trends and luxury market developments, showcasing a passion for fashion and luxury products.
6. Exceed individual financial targets and contribute to the store's success.
7. Foster open communication with team members, promoting a collaborative and positive working environment.
8. Embrace feedback for continual learning and improvement.
9. Maintain shop floor standards and product levels in accordance with company policies.
10. Adhere to company grooming standards and visual merchandising guidelines.
11. Ensure compliance with operational guidelines, stock procedures, and reporting activities.

1. Proven experience in a similar role within fashion retail or customer service.
2. Demonstrated ability to drive and exceed individual and store KPIs.
3. Genuine interest in fashion and industry trends.
4. Team-player mentality.

1. Strong verbal and written communication skills.
2. Strong selling skills and ability to overcome objections.
3. Client-centric approach with an entrepreneurial spirit.
4. Ability to work in a fast-paced and dynamic environment.
5. Luxury product knowledge and interest in fashion trends.
6. Proficiency with digital retail tools and CRM.
7. Mobility for extended periods.

Previous experience in fashion retail or a customer service-related field is required.

The position offers a dynamic work environment with opportunities for professional growth and development within a leading luxury brand.

McQueen fosters a culture of empowerment, teamwork, respect, and kindness. The brand emphasizes collaboration and support, ensuring a thriving environment for all team members. As part of the Kering Group, McQueen is committed to diversity and inclusion, welcoming talent from all backgrounds.