Alexander McQueen Client Advisor

Dubai • UAE

Thursday, April 10, 2025

Alexander McQueen, a prestigious British luxury fashion house established by Lee Alexander McQueen in 1992, is renowned for its unique expression of individuality and raw power. Since 2001, the brand has been a part of the Kering Group, a global leader in luxury fashion. Under the creative direction of Seán McGirr, Alexander McQueen continues to push the boundaries of design with its London-based studio and atelier. The brand is committed to fostering a culture of empowerment, teamwork, respect, and kindness, ensuring a supportive and collaborative environment for all employees.

1. Provide exceptional client experiences by greeting, listening, and assisting clients, demonstrating extensive product knowledge and brand heritage.
2. Seize cross-selling opportunities across all product categories.
3. Develop and maintain client relationships through personalized approaches and CRM tools.
4. Participate in clienteling initiatives to strengthen client loyalty.
5. Engage with clients on fashion trends and luxury market developments.
6. Exceed individual financial targets and contribute to store success.
7. Foster open communication and collaboration with team members.
8. Maintain shop floor standards and product levels in accordance with company policies.
9. Adhere to company grooming and visual merchandising standards.
10. Comply with operational guidelines and reporting activities.

1. Demonstrated McQueen behaviors.
2. Proven experience in fashion retail or customer service.
3. Ability to drive and exceed KPIs.
4. Genuine interest in fashion and industry trends.
5. Team-player mentality.

1. Strong verbal and written communication skills.
2. Strong selling skills and ability to overcome objections.
3. Client-centric approach and entrepreneurial spirit.
4. Ability to work in a dynamic environment.
5. Luxury product knowledge and interest in fashion trends.
6. Proficiency in digital retail tools and CRM.
7. Knowledge of Russian and/or Arabic is an asset.

Proven experience in a similar role within fashion retail or customer service.

Alexander McQueen offers a dynamic and inclusive work environment, encouraging personal and professional growth.

Alexander McQueen fosters a culture of empowerment, teamwork, respect, and kindness, ensuring a supportive and collaborative environment. As part of the Kering Group, the brand values diversity and inclusivity, welcoming individuals from all backgrounds to express their talents.