Alexander McQueen Client Advisor

Costa Mesa • USA

Tuesday, December 16, 2025

Alexander McQueen, a renowned British luxury fashion house, was founded by Lee Alexander McQueen in 1992 and became part of the Kering Group in 2001. Known for its distinctive expression of individuality, subversive strength, and raw power, the brand is celebrated for its uncompromising quality and creative vision. With its design studio and atelier based in London, Alexander McQueen continues to push the boundaries of fashion under the creative direction of Seán McGirr.

1. Provide exceptional client experiences by greeting, listening, and assisting clients, demonstrating comprehensive knowledge of products and brand heritage.
2. Proactively identify cross-selling opportunities across all product categories available in the store.
3. Develop and maintain client relationships through personalized approaches, supported by CRM and digital tools to enhance client loyalty.
4. Engage with clients on fashion trends and luxury market developments, showcasing a passion for fashion and luxury products.
5. Strive to exceed individual financial targets and maximize sales performance, contributing to the store's overall success.
6. Promote open and constructive communication within the team, fostering a positive working environment in line with company values.
7. Maintain shop floor standards and product levels, adhering to company policies and procedures.
8. Participate in clienteling initiatives to strengthen client loyalty.
9. Comply with company procedures and guidelines on visual merchandising, operations, and stock management.

1. Proven experience in a similar role within fashion retail or customer service.
2. Demonstrated ability to drive and exceed individual and store KPIs.
3. Genuine interest in fashion and industry trends.

1. Strong verbal and written communication skills.
2. Excellent selling skills and ability to overcome objections.
3. Client-centric approach with an entrepreneurial spirit.
4. Ability to work in a fast-paced and dynamic environment.
5. Knowledge of luxury products and fashion trends.
6. Proficiency in using digital retail tools and CRM systems.

Previous experience in a fashion retail or customer service role is required.

$25.00 - $30.00 per hour

Kering is committed to building a diverse workforce and offers equal opportunities for all qualified candidates.

The culture at Alexander McQueen is defined by empowerment, teamwork, respect, and kindness. The brand fosters an environment where employees are encouraged to thrive, collaborate, and demonstrate compassion and empathy towards others.