Alexander McQueen Client Advisor

Changsha • China

Thursday, February 5, 2026

Alexander McQueen, a renowned British luxury fashion house, was founded in 1992 by the visionary designer Lee Alexander McQueen. Since 2001, it has been a prestigious part of the Kering Group, a global leader in luxury fashion. Under the creative leadership of Seán McGirr from December 2023, the brand continues to push the boundaries of British tailoring with its distinctive expression of individuality and subversive strength. With its design studio and atelier based in London, Alexander McQueen is celebrated for its uncompromising creative vision and incisive tailoring.

1. Provide exceptional client experience by greeting, listening, and assisting clients, demonstrating comprehensive knowledge of products and brand heritage.
2. Engage with clients on fashion trends and luxury market developments, showcasing passion for fashion and luxury products.
3. Foster open communication with team members, proposing effective solutions collaboratively.
4. Contribute to product visual displays in accordance with brand standards.
5. Ensure store maintenance and appropriate product levels on the sales floor, adhering to corporate policies.
6. Follow company grooming standards and policies.
7. Exceed individual financial targets and maximize sales performance, contributing to store success.
8. Seize cross-selling opportunities across all product categories.
9. Maintain and develop client relationships with a custom approach, supported by CRM and digital tools.
10. Strengthen client loyalty through participation in clientelling initiatives.
11. Stay updated on product knowledge, sales techniques, and company policies.
12. Operate with care and respect for the product.
13. Comply with operational guidelines, stock procedures, and reporting activities, ensuring proactive execution of company policies.

1. Proven experience in a similar role within fashion retail companies.
2. Demonstrated ability to drive and exceed individual and store KPIs.

1. Excellent commercial awareness.
2. Team-player mentality.
3. Strong verbal and written communication skills.
4. Strong selling skills and ability to overcome objections.
5. Customer-centric approach and entrepreneurial spirit.
6. Ability to work in a fast-paced and dynamic environment.
7. Luxury product knowledge.

Proven experience in a similar role within fashion retail companies is required.

Alexander McQueen, as part of the Kering Group, is committed to fostering a diverse workforce and offers an inclusive work environment that values diversity in all its forms.

Alexander McQueen's workplace culture is defined by empowerment, teamwork, respect, and kindness. The brand emphasizes a supportive environment where team members are encouraged to thrive, work collaboratively, and treat each other with dignity and empathy.