Alexander McQueen Client Advisor

Cabazon • USA

Wednesday, November 26, 2025

Alexander McQueen, a prestigious British luxury fashion house, was founded by Lee Alexander McQueen in 1992. It became part of the Kering Group in 2001 and has been under the creative direction of Seán McGirr since December 2023. Renowned for its expression of individuality, subversive strength, and raw power, Alexander McQueen operates with a design studio and atelier based in London, upholding a reputation for uncompromising quality and innovative vision.

1. Provide exceptional client experiences by greeting, listening, and assisting clients to exceed their needs, demonstrating comprehensive knowledge of the products and the brand's history and heritage.
2. Proactively seize cross-selling opportunities across all product categories available in the store.
3. Develop and maintain client relationships through a personalized approach, leveraging CRM and digital tools to enhance client loyalty.
4. Engage with clients on fashion trends and luxury market developments, showcasing a passion for fashion and luxury products.
5. Strive to exceed individual financial targets and maximize sales performance, contributing to the store's overall success.
6. Foster open communication with team members, promoting a collaborative environment and proposing effective solutions when necessary.
7. Maintain shop floor standards and appropriate product levels, adhering to company policies and procedures.
8. Participate in clienteling initiatives to strengthen client loyalty.
9. Comply with company grooming standards and visual merchandising guidelines.
10. Adhere to operational guidelines, stock procedures, and reporting activities as required by head office.

1. Proven experience in a similar role within fashion retail or customer service.
2. Demonstrated ability to drive and exceed individual and store KPIs.
3. Genuine interest in fashion and industry trends.

1. Team-player mentality
2. Strong verbal and written communication skills
3. Strong selling skills and ability to overcome objections
4. Client-centric approach with an entrepreneurial spirit
5. Ability to work in a fast-paced and dynamic environment
6. Luxury product knowledge and interest in fashion trends
7. Proficiency in using digital retail tools and CRM
8. Physical ability to be mobile for extended periods and lift packages up to 10 lbs.

Proven experience in a similar role within fashion retail companies or customer service-related fields.

$18.00 - $20.00 per hour

Alexander McQueen, as part of the Kering Group, is committed to diversity and inclusivity, welcoming applications from all qualified candidates regardless of background.

Alexander McQueen fosters a culture of empowerment, teamwork, respect, and kindness. The brand values diversity and inclusivity, encouraging a workplace where individuality is celebrated and creativity thrives.