Alexander McQueen Client Advisor

Boston • USA

Tuesday, January 13, 2026

Alexander McQueen, a prestigious British luxury fashion house founded in 1992 by Lee Alexander McQueen, is renowned for its bold expression of individuality and subversive strength. As part of the Kering Group since 2001, the brand continues to push creative boundaries under the artistic leadership of Seán McGirr. With its design studio and atelier based in London, Alexander McQueen is synonymous with uncompromising quality and innovative vision, making it a distinguished name in the luxury fashion industry.

1. Provide exceptional client experiences by greeting, listening, and assisting clients, demonstrating comprehensive knowledge of products and the brand's heritage.
2. Proactively identify and seize cross-selling opportunities across all product categories available in the store.
3. Develop and maintain client relationships through personalized approaches and CRM tools to enhance client loyalty.
4. Engage with clients on fashion trends and luxury market developments, showcasing a passion for fashion and luxury products.
5. Exceed individual financial targets and maximize sales performance, contributing to the store's success.
6. Foster open communication with team members, promoting a positive working environment in line with the House Code of Behaviours.
7. Maintain shop floor standards and product levels, utilizing company training resources.
8. Participate in clienteling initiatives to strengthen client loyalty.
9. Comply with company procedures and guidelines on visual merchandising, operations, and reporting activities.

1. Proven experience in a similar role within fashion retail or customer service.
2. Demonstrated ability to drive and exceed individual and store KPIs.
3. Genuine interest in fashion and industry trends.
4. Team-player mentality.

1. Strong verbal and written communication skills.
2. Strong selling skills and ability to overcome objections.
3. Client-centric approach with an entrepreneurial spirit.
4. Ability to work in a fast-paced and dynamic environment.
5. Luxury product knowledge and interest in fashion trends and the luxury market.
6. Proficiency in using digital retail tools and CRM.
7. Physical ability to be mobile for extended periods and lift packages weighing 10 lbs.

Proven experience in a similar role within fashion retail companies or customer service-related fields is required.

Salary Range: $23.00 - $25.00/hour

Kering is committed to building a diverse workforce, welcoming applications from all qualified candidates regardless of background.

Alexander McQueen fosters a culture of empowerment, teamwork, respect, and kindness. The company values diversity in all its forms, believing it enriches the workplace and fosters adaptability in a changing world.