Alexander McQueen Client Advisor

Beijing • China

Thursday, November 6, 2025

Alexander McQueen, a distinguished British luxury fashion house, was founded by Lee Alexander McQueen in 1992. Since joining the Kering Group in 2001, the brand has continued to push the boundaries of fashion under the creative direction of Seán McGirr. Known for its innovative approach and commitment to craftsmanship, Alexander McQueen is a leader in the luxury fashion industry, offering a dynamic and inspiring workplace for its employees.

1. Provide exceptional client experiences by greeting, listening, and assisting clients, demonstrating comprehensive knowledge of products and brand heritage.
2. Engage with clients on fashion trends and luxury market developments, showcasing a passion for fashion and luxury products.
3. Foster open communication with team members, adopting a collaborative approach and proposing effective solutions.
4. Contribute to the visual merchandising of products in line with brand standards.
5. Ensure store maintenance and appropriate product levels on the sales floor, adhering to corporate policies.
6. Adhere to company grooming standards and policies.
7. Exceed individual financial targets and maximize sales performance, contributing to store success.
8. Proactively engage in cross-selling opportunities across all product categories.
9. Maintain and develop client relationships using a personalized approach, supported by CRM and digital tools.
10. Strengthen client loyalty by participating in clienteling initiatives.
11. Stay updated on product knowledge, sales techniques, client services, and company policies.
12. Operate with care and respect for products.
13. Comply with company procedures on operational guidelines, stock procedures, cash activity, inventory, logistics, and reporting activities.

1. Proven experience in a similar role within fashion retail companies.
2. Demonstrated ability to drive and exceed individual and store KPIs.

1. Excellent commercial awareness.
2. Team-player mentality.
3. Strong verbal and written communication skills.
4. Strong selling skills and ability to overcome objections.
5. Customer-centric approach and entrepreneurial spirit.
6. Ability to work in a fast-paced and dynamic environment.
7. Luxury product knowledge.

Proven experience in a similar role within the fashion retail sector is required.

Kering is committed to building a diverse workforce and offers an inclusive environment where diversity in all its forms is valued. Employees are encouraged to express their talents individually and collectively.

Alexander McQueen fosters a culture defined by empowerment, teamwork, respect, and kindness. The brand values individuality and encourages a supportive environment where employees can thrive and contribute to the brand's success.