Alexander McQueen Client Advisor

Beijing • China

Sunday, September 28, 2025

Alexander McQueen, a prestigious British luxury fashion house, was founded in 1992 by the visionary designer Lee Alexander McQueen. Since joining the Kering Group in 2001, the brand has continued to epitomize individuality and subversive strength under the creative direction of Seán McGirr. Known for its uncompromising creative vision and incisive tailoring, McQueen operates with a design studio and atelier based in London, upholding its foundational values.

1. Deliver exceptional client experiences by greeting, listening, and assisting clients, demonstrating extensive knowledge of products and the brand's heritage.
2. Engage with clients about fashion trends and luxury market developments, showcasing a passion for fashion and luxury products.
3. Foster open communication with team members, adopting a collaborative approach and proposing effective solutions.
4. Contribute to the visual merchandising of products in line with brand standards.
5. Ensure store maintenance and appropriate product levels on the sales floor, adhering to corporate policies.
6. Adhere to company grooming standards and policies.
7. Exceed individual financial targets and maximize sales performance to contribute to store success.
8. Proactively seize cross-selling opportunities across all product categories.
9. Develop and maintain client relationships through personalized approaches supported by CRM and digital tools.
10. Enhance client loyalty by participating in clientelling initiatives.
11. Stay updated on product knowledge, sales techniques, client services, and company policies.
12. Operate with care and respect for products.
13. Comply with company procedures on operational guidelines, stock procedures, cash activity, inventory, logistics, and reporting activities.

1. Proven experience in a similar role within fashion retail companies.
2. Demonstrated ability to drive and exceed individual and store KPIs.

1. Excellent commercial awareness.
2. Team-player mentality.
3. Strong verbal and written communication skills.
4. Strong selling skills and ability to overcome objections.
5. Customer-centric approach and entrepreneurial spirit.
6. Ability to work in a fast-paced and dynamic environment.
7. Luxury product knowledge.

Proven experience in a similar role within fashion retail companies is required.

Alexander McQueen offers a dynamic and inclusive work environment, fostering opportunities for professional growth and development within the luxury fashion industry.

Alexander McQueen, as part of the Kering Group, embraces a culture of empowerment, teamwork, respect, and kindness. The company values diversity in all its forms, believing it enriches the workplace and fosters adaptability in a changing world.