Alexander McQueen Client Advisor (Arabic Speaker)

Dubai • UAE

Monday, January 5, 2026

Alexander McQueen, a distinguished British luxury fashion house, was founded by the visionary designer Lee Alexander McQueen in 1992. Since becoming part of the Kering Group in 2001, the brand has continued to push the boundaries of British tailoring with its unique expression of individuality and subversive strength. Under the creative direction of Seán McGirr, McQueen remains renowned for its uncompromising creative vision and incisive tailoring, with its design studio and atelier based in London. As an employer, McQueen fosters a culture of empowerment, teamwork, respect, and kindness, encouraging a supportive and collaborative work environment.

1. Provide exceptional client experiences by greeting, listening, and assisting clients, demonstrating extensive product knowledge and understanding of McQueen's history and heritage.
2. Proactively identify and seize cross-selling opportunities across all product categories available in the store.
3. Develop and maintain client relationships through personalized approaches, supported by CRM and digital tools, to enhance client loyalty.
4. Participate in clienteling initiatives to strengthen client loyalty within the department or store.
5. Engage clients with insights into fashion trends and developments in the luxury market, showcasing a passion for fashion and luxury products.
6. Strive to exceed individual financial targets and enhance personal sales performance, contributing to the store's overall success.
7. Foster open communication with team members, proposing effective solutions and promoting a positive work environment in alignment with the House Code of Behaviours.
8. Maintain shop floor standards and ensure appropriate product levels on the sales floor, adhering to House policies and procedures.
9. Comply with company procedures and guidelines on visual merchandising, operational guidelines, stock procedures, and reporting activities.
10. Adhere to company grooming standards in accordance with McQueen policies.

1. Proven experience in a similar role within fashion retail or customer service.
2. Demonstrated ability to drive and exceed individual and store KPIs.
3. Genuine interest in fashion and awareness of industry trends.
4. Team-player mentality.

1. Strong verbal and written communication skills.
2. Proficient selling skills with the ability to overcome objections.
3. Client-centric approach with an entrepreneurial spirit.
4. Ability to thrive in a fast-paced and dynamic environment.
5. Knowledge of luxury products and keen interest in fashion trends and the luxury market.
6. Proficiency in using digital retail tools and CRM.
7. Ability to remain mobile for extended periods.

Experience in fashion retail or a customer service-related field is required.

Kering is committed to building a diverse workforce, welcoming applications from all qualified candidates regardless of background. The company values diversity in all its forms, believing it enriches the workplace and fosters adaptability in a changing world.

McQueen's workplace culture is defined by empowerment, teamwork, respect, and kindness. The company encourages a supportive and collaborative environment where every team member is valued and given the opportunity to thrive.