Alexander McQueen Assistant Store Manager

Shanghai • China

Monday, October 27, 2025

Alexander McQueen, a prestigious British luxury fashion house, was established in 1992 by the visionary designer Lee Alexander McQueen. Since 2001, it has been a distinguished part of the Kering Group, a global leader in luxury. Under the creative direction of Seán McGirr, the brand continues to push the boundaries of British tailoring with its unique expression of individuality and strength. With its design studio and atelier based in London, Alexander McQueen is renowned for its uncompromising creative vision and incisive tailoring.

1. Exceed all sales targets and KPIs by building and maintaining a strong client base.
2. Analyze sales figures and CRM activities to develop and execute strategies for sales generation.
3. Oversee in-store promotional displays and customer events, coordinating with visual merchandising and press departments.
4. Identify and resolve urgent issues with team members, colleagues, and customers.
5. Showcase exemplary customer service and diplomatically resolve customer situations.
6. Adhere to and reinforce the brand's visual merchandising guidelines.
7. Review seasonal orders with sales associates to ensure merchandise potential.
8. Conduct business recaps focusing on sell-through with sales associates.
9. Lead and motivate staff by setting an exceptional example as a key management team member.
10. Identify and manage performance issues to ensure fair and consistent processes.
11. Conduct in-store training, coordinate new staff induction, and share product knowledge.
12. Carry out yearly appraisals for all staff, providing feedback and setting development objectives.

1. Minimum 8 years of experience, with at least 2 years in a managerial role within luxury fashion store management.

1. Demonstrate the desired Alexander McQueen behaviors.
2. Proficient in Microsoft Office applications.
3. Ability to multitask and prioritize tasks effectively.
4. Strong communication skills with the ability to interface at all levels.

Minimum 8 years of experience in luxury fashion store management, with at least 2 years at a managerial level.

Kering is committed to building a diverse workforce, welcoming applications from all qualified candidates regardless of background.

Alexander McQueen fosters a culture of empowerment, teamwork, respect, and kindness. The brand values diversity and believes it enriches the workplace, encouraging individual and collective talent expression.