Alexander McQueen Assistant Store Manager

New York • USA

Wednesday, August 13, 2025

Alexander McQueen, a prestigious British luxury fashion house, is renowned for its distinctive expression of individuality, subversive strength, and raw power. Established in 1992 by Lee Alexander McQueen, the brand became part of the Kering Group in 2001. Under the creative direction of Seán McGirr since December 2023, Alexander McQueen continues to uphold its legacy of uncompromising quality and creative vision, with its design studio and atelier based in London.

1. Lead and support all activities to achieve store business objectives and ensure an unparalleled client experience.
2. Support and implement the store's strategy and vision, providing recommendations and improvement plans based on store results.
3. Take full ownership of store operations, loss prevention compliance, human resources management, and visual merchandising presentation.
4. Drive team to exceed financial targets and maximize sales performance.
5. Propose and develop action plans through careful analysis of store performance.
6. Communicate company-set KPIs and identify strategies to ensure performance standards are met.
7. Represent the company within the local market, identifying opportunities to increase foot traffic and build loyal client relationships.
8. Foster omni-channel awareness among the team and encourage the use of digital tools to enhance client relationships.
9. Ensure compliance with all company policies and procedures, including loss prevention and inventory management.
10. Train and communicate current collection knowledge to all associates, ensuring the team is fully educated on brand pillars and seasonal strategy.
11. Oversee annual review process for all store employees and set annual employee goals.
12. Conduct monthly coaching sessions with team members to review performance and provide constructive feedback.
13. Attract, recruit, and retain a high-performing team and build a talent pipeline.
14. Manage the allocation of staff resources and scheduling to effectively drive sales and ensure customer service.
15. Act as a strong staff motivator, promoting team spirit through effective communication and cultivating a positive environment.

1. Significant sales management experience in retail, luxury retail, or service-related industry.
2. Proven ability to drive store performance.
3. Commercial awareness and strong business acumen, including key retail performance indicators.
4. Strong analytical skills.
5. Strong budget management experience.
6. Strong verbal and written communication skills.
7. Ability to manage competing priorities in a fast-paced environment.
8. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
9. Flexibility to work a retail schedule including evenings, weekends, and holidays.

1. Demonstrated McQueen behaviors such as empowerment, teamwork, respect, and kindness.
2. Coaching and development skills.
3. Entrepreneurial spirit.
4. Confidence in public speaking and engaging with external stakeholders.
5. Ability to manage pressure and maintain a positive working environment.
6. Passion for the fashion industry.

Significant sales management experience in retail, luxury retail, or service-related industry is required.

Salary Range: $85,000-$100,000

Kering is committed to building a diverse workforce and offers opportunities for individual and collective talent expression, fostering adaptability to a changing world.

Alexander McQueen fosters a culture defined by empowerment, teamwork, respect, and kindness. The brand values diversity in all its forms, enriching the workplace and opening opportunities for talent expression.