Alexander McQueen Assistant Store Director
Alexander McQueen, a prestigious British luxury fashion house, was founded by Lee Alexander McQueen in 1992 and became part of the Kering Group in 2001. Renowned for its distinctive expression of individuality and subversive strength, the brand is synonymous with raw power and creative vision. With its design studio and atelier based in London, Alexander McQueen is committed to uncompromising quality and innovation.
- Lead and support all activities to achieve store business objectives and ensure an unparalleled client experience.
- Implement strategy and vision for the store, providing recommendations and improvement plans based on store results.
- Take full ownership of store operations, including loss prevention compliance, human resources management, and visual merchandising presentation.
- Drive team to exceed financial targets and maximize sales performance.
- Propose and develop action plans through careful analysis of store performance.
- Communicate company-set KPIs and identify strategies to ensure performance standards are met.
- Represent the company within the local market, identifying opportunities to increase foot traffic and build loyal client relationships.
- Foster omni-channel awareness and encourage the use of digital tools to enhance client relationships.
- Monitor store expenses to meet operating budgets.
- Provide effective product feedback and participate in buying sessions when requested.
- Train and communicate current collection knowledge to all associates.
- Place the client above all, creating a welcoming environment and ensuring the team meets client needs.
- Foster a client-centric mindset and develop solid client relationships.
- Promote brand awareness and capture competitive market share through community outreach and events.
- Oversee annual review process for all store employees and set annual employee goals.
- Conduct monthly coaching sessions with team members to review performance and provide feedback.
- Attract, recruit, and retain a high-performing team and build a talent pipeline.
- Ensure a consistent and branded onboarding experience for new hires.
- Manage staff resources and scheduling to drive sales and ensure customer service.
- Partner with Store Manager and Human Resource Manager for employee relations issues.
- Act as a staff motivator, promoting team spirit and cultivating a positive environment.
- Adhere to and enforce all company policies and procedures.
- Monitor store expenses and maintain the store operating budget.
- Comply with all loss prevention audits and inventory reconciliations.
- Oversee the processing of merchandise requests and shipments.
- Support and maintain visual merchandising standards set by headquarters.
- Significant sales management experience in retail, luxury retail, or service-related industry.
- Proven ability to drive store performance.
- Commercial awareness and strong business acumen, including key retail performance indicators.
- Coaching and development skills.
- Strong analytical skills.
- Entrepreneurial spirit.
- Strong budget management experience.
- Strong verbal and written communication skills.
- Confidence in public speaking and engaging with external stakeholders.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office software.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
- Ability to create, manage, and adhere to deadlines.
- Passion for the fashion industry.
- Leadership and team management
- Strategic planning and execution
- Client relationship management
- Sales and performance analysis
- Budget management
- Communication and interpersonal skills
- Problem-solving and decision-making
- Adaptability and flexibility
- Proficiency in Microsoft Office
- Time management
Significant sales management experience in retail, luxury retail, or service-related industry is required.
Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
Alexander McQueen fosters a culture of empowerment, teamwork, respect, and kindness. The brand values diversity in all its forms, believing it enriches the workplace and fosters adaptability in a changing world. As part of the Kering Group, Alexander McQueen is committed to building a diverse workforce and welcomes applications from all qualified candidates.


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