Alexander McQueen Allocation and Shipping Planner

London • UK

Thursday, July 24, 2025

Alexander McQueen, a prestigious British luxury fashion house, was founded in 1992 by the visionary designer Lee Alexander McQueen. Since 2001, the brand has been a part of the Kering Group, a global conglomerate known for its portfolio of luxury brands. Under the creative direction of Seán McGirr, McQueen continues to be celebrated for its unique expression of individuality, subversive strength, and raw power. The brand's design studio and atelier are based in London, where it upholds a reputation for uncompromising quality and creative vision.

1. Oversee the efficient allocation and distribution of products, ensuring timely store replenishment using internal tools.
2. Coordinate the shipment of products from the central warehouse to various regions and indirect customers, meeting business and customer service needs.
3. Assign, value, and ship products to Directly Operated Stores and wholesale clients, ensuring accurate processing and timely delivery.
4. Proactively monitor orders for accuracy, identifying and preventing errors before order release.
5. Collaborate with the Brand Supply Chain team to define delivery targets and ensure alignment with business needs.
6. Plan and manage shipping for special product launches, ensuring urgent shipments are processed efficiently.
7. Provide the warehouse team with picking lists that align with distribution rules and compliance with customs and tax regulations.
8. Act as the main point of contact between the Customer Service team and Warehouse operations, ensuring smooth communication and issue resolution.
9. Collaborate with Distribution Planning and Warehouse teams to identify expected shipment volumes and ensure capacity aligns with operational needs.
10. Serve as the go-to person for order and inventory management tools, collaborating with system and technical teams to troubleshoot and enhance performance.

1. At least 3 years of experience in supply chain planning or customer service, ideally in the fashion or luxury industry.
2. Fluency in English and Italian, both written and spoken.

1. Demonstrated Alexander McQueen key behaviours: Empowerment, Teamwork, Respect, and Kindness.
2. Expertise in Microsoft Office, particularly Excel; familiarity with AS400 and SAP is a plus.
3. Solid understanding of supply chain processes and replenishment logic.
4. Excellent communication skills with a strong eye for detail and commitment to accuracy.
5. Proactive problem-solving abilities in a fast-paced, dynamic environment.
6. Ability to work independently and as part of a team under pressure.

A minimum of 3 years in supply chain planning or customer service, preferably within the fashion or luxury sector.

The position offers the opportunity to contribute to a globally recognized luxury brand, with a culture that values empowerment, teamwork, respect, and kindness.

Alexander McQueen fosters a culture of empowerment, teamwork, respect, and kindness, encouraging employees to thrive in a supportive environment. As part of the Kering Group, the brand is committed to diversity and inclusion, welcoming applications from all qualified candidates regardless of their background.