Marni Client Advisor

Marni, a distinguished name in the luxury fashion industry, is celebrated for its artistic flair and innovative approach to design. As part of the OTB Group, Marni offers a dynamic work environment where creativity and passion are at the forefront. The brand is known for challenging conventional fashion norms and fostering a culture of inclusivity and artistic expression.

1. Greet and assist clients with a warm, professional, and personalized approach.
2. Provide expert product knowledge and styling advice tailored to client needs.
3. Drive sales through exceptional service, upselling, and cross-selling strategies.
4. Maintain a high level of client satisfaction to encourage repeat business.
5. Build and maintain strong relationships with clients, offering a personalized luxury shopping experience.
6. Develop a client book and engage through follow-ups, invitations to events, and personal styling sessions.
7. Anticipate client needs and proactively offer recommendations.
8. Uphold the brand’s values, image, and standards at all times.
9. Stay updated on brand history, new collections, and industry trends.
10. Ensure store presentation and merchandising align with brand guidelines.
11. Process transactions efficiently and handle POS system operations.
12. Manage inventory, stock replenishment, and product care.
13. Support back-office functions and participate in visual merchandising activities.

1. Previous experience in fashion, jewelry, or lifestyle brands.

1. Exceptional communication and interpersonal skills.
2. Sales-driven mindset with the ability to meet and exceed sales targets.
3. Customer-centric approach with a passion for delivering a personalized shopping experience.
4. Cultural awareness and ability to interact with an international clientele.
5. Collaborative spirit to work within a dynamic team environment.
6. Multilingual abilities are preferred.

Previous experience in retail, particularly within fashion, jewelry, or lifestyle brands, is required.

Flexible work schedule, including weekends and holidays, with opportunities for professional growth within a dynamic team environment.

Marni fosters a vibrant and inclusive workplace culture that celebrates diversity, creativity, and innovation. Employees are encouraged to embrace artistic expression and contribute to the brand's legacy of challenging traditional fashion norms.