Marc Jacobs Wholesale Assistant

Marc Jacobs, a distinguished name in the luxury fashion industry, is part of a renowned conglomerate known for its commitment to excellence and innovation. The brand is celebrated for its distinctive style and dedication to craftsmanship, offering a dynamic and inspiring work environment that values creativity and collaboration.

1. Coordinate seasonal launches for retail and wholesale in alignment with the global marketing plan and regional product availability.
2. Collaborate with Sales, Customer Service, and Credit departments to achieve monthly invoicing targets (OTIF).
3. Maximize regional turnover through in-season replenishment and commercial action plans.
4. Maintain and update the customer database, including contacts and incoterms, and manage new account creation requests.
5. Evaluate customer ratings based on fall out rates and credit management, suggesting action plans accordingly.
6. Assist in implementing the automatic replenishment program (NOOS - Never Out of Stock).
7. Develop tools to stimulate reorders and manage the EMEA wholesale distribution network.
8. Coordinate logistics and supply chains with key partners and department stores.
9. Oversee bi-weekly replenishment and target stock levels by SKU for EMEA retail stores, coordinating new launches.
10. Support wholesale and retail projects from sales administration, logistics, and inventory perspectives.
11. Monitor top sellers’ availability in EMEA distribution centers and coordinate rebalancing with other regional centers.
12. Provide monthly regional stock reports to plan off-price activities and liquidation opportunities.
13. Coordinate annual physical stock takes at distribution centers and stores as per Finance/HQ guidelines.
14. Assist Customer Service in achieving monthly invoicing targets and resolving local issues.
15. Enhance customer satisfaction levels in EMEA through local knowledge and strategic project support.
16. Coordinate with Credit Management to facilitate shipping post-payment and resolve credit issues.
17. Analyze sell-out information to customize reorder proposals and provide ad-hoc reports to the sales team and customers.

1. Minimum 3 years of experience or internship in supply chain or sales administration.

1. Fluency in English and French; proficiency in Italian or German is advantageous.
2. Strong understanding of warehouse systems, credit control, and logistics.
3. Customer- and result-oriented with excellent analytical skills.
4. Team player with strong communication skills.
5. Exceptional coordination and organizational skills with attention to detail.
6. Ability to multitask and work under pressure with shifting priorities.
7. Proficiency in Microsoft Office, especially Excel and PowerPoint.
8. Experience with ERPs such as AX or SAP is a plus.
9. Proactive approach to problem-solving and solution identification.
10. Interest in luxury and fashion.

A minimum of 3 years in supply chain or sales administration, ideally within the luxury fashion sector.

The role offers a hybrid working model, combining the flexibility of remote work with the vibrancy of office collaboration.

Marc Jacobs fosters a culture of innovation and creativity, encouraging employees to push boundaries and explore new ideas. The workplace is dynamic, with a strong emphasis on teamwork and professional growth within the luxury fashion sector.