Marc Jacobs Wholesale Assistant
Marc Jacobs, a distinguished name in the luxury fashion sector, operates under the esteemed conglomerate LVMH. Renowned for its innovative designs and commitment to excellence, Marc Jacobs offers a dynamic work environment where creativity and professionalism are paramount. As part of LVMH, employees benefit from the resources and prestige of a global leader in luxury goods.
- Coordinate seasonal launches for retail and wholesale in alignment with the global marketing plan and regional product availability.
- Collaborate with Sales, Customer Service, and Credit departments to achieve monthly invoicing targets (OTIF).
- Maximize regional turnover through in-season replenishment and commercial action plans.
- Maintain and update the customer database, including contacts and incoterms, and follow up on new account creation requests.
- Evaluate customer ratings based on fall out rate and credit management, and propose action plans.
- Assist the sales team with the implementation of the automatic replenishment program (NOOS - Never Out of Stock).
- Develop tools to stimulate reorders and manage the EMEA wholesale distribution network.
- Coordinate logistics and supply chains with key partners and department stores.
- Attend customer meetings to provide visibility on replenishment inventory and business development.
- Oversee bi-weekly replenishment and target stock levels by SKU for EMEA retail stores and coordinate new store launches.
- Support wholesale and retail projects from a sales administration, logistics, and inventory perspective.
- Monitor top sellers' availability in EMEA distribution centers and coordinate rebalancing with other regional centers.
- Provide monthly regional stock reports to plan off-price activities and liquidation opportunities.
- Coordinate yearly physical stock takings at distribution centers and stores according to Finance/HQ guidelines.
- Assist Customer Service in achieving monthly invoicing targets and resolving local issues.
- Provide local insights to enhance customer satisfaction in EMEA.
- Coordinate with Credit Management to expedite shipping post-payment and resolve credit issues.
- Analyze sell-out information to customize reorder proposals and provide ad-hoc reports to the sales team and customers.
- Experience or internship in supply chain or sales administration.
- Understanding of warehouse systems, credit control, and logistics.
- Fluent in English and Italian; proficiency in French or German is advantageous.
- Customer and result-oriented mindset.
- Sales-oriented with strong analytical skills.
- Excellent coordination and organizational skills with attention to detail.
- Ability to multitask and work under pressure with shifting priorities.
- Proficient in Microsoft Office (Excel, PowerPoint).
- Experience with ERPs (AX, SAP) is a plus.
- Proactive approach to problem-solving and identifying solutions.
- Strong communication skills and a team player attitude.
Minimum of 3 years in a relevant field.
Employees enjoy a hybrid working model, fostering a balance between professional and personal commitments. Additionally, being part of the LVMH group provides access to a wide range of professional development opportunities and resources.
Marc Jacobs fosters a culture of innovation and excellence, encouraging employees to push creative boundaries while maintaining a commitment to quality and craftsmanship. The workplace environment is dynamic and collaborative, with a focus on professional growth and development.


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