Marc Jacobs Store Supervisor

Marc Jacobs International, a distinguished name in the luxury fashion industry, operates under the creative direction of Marc Jacobs himself. As part of the esteemed Fashion & Leather Goods division, the brand is renowned for its innovative designs and commitment to excellence. Situated within the larger framework of a global luxury conglomerate, Marc Jacobs offers unparalleled opportunities for professional growth and development.

1. Act as a brand ambassador, instilling passion and pride for Marc Jacobs among customers and team members.
2. Lead by example, demonstrating behavior that aligns with the brand's image and adhering to dress codes and appearance guidelines.
3. Support and coach Sales Ambassadors to enhance team performance.
4. Implement visual merchandising guidelines to promote the brand image within the store.
5. Enhance customer service standards to ensure an exceptional client journey.
6. Welcome clients, ensuring they feel comfortable and informed about the brand.
7. Build and maintain client relationships, introducing complementary products and sharing product knowledge to drive sales.
8. Confidently process sales and gather client CRM details to expand the client book.
9. Stay informed about fashion trends and product lines to drive product knowledge.
10. Ensure adherence to company policies and procedures.
11. Support stock control and management.

1. Minimum of 3 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling Ready-to-Wear (RTW) and Leather Goods (LG).
3. Fluency in English and French is essential; additional languages are advantageous.

1. Passion for fashion and sales.
2. Commitment to achieving and exceeding sales targets while focusing on client needs.
3. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
4. Understanding of Retail KPIs.

Candidates must possess a minimum of 3 years of experience in sales within a luxury, high fashion environment, with a focus on Ready-to-Wear and Leather Goods.

Employees enjoy a dynamic work environment with opportunities for professional growth and development within a prestigious luxury brand.

Marc Jacobs fosters a culture of creativity and excellence, where team members are encouraged to embody the brand's innovative spirit. The workplace is characterized by a commitment to high standards and a supportive environment that values both individual and team achievements.