Marc Jacobs Store Supervisor

Marc Jacobs International, driven by the creative vision of Marc Jacobs, is a leading name in the luxury fashion industry, known for its innovative designs and high-quality products.

1. Act as a brand ambassador, embodying the brand image for customers and the store team.
2. Lead by example and adhere to dress codes and appearance guidelines.
3. Support and coach the Sales Ambassador.
4. Reflect visual merchandising guidelines to promote the brand image.
5. Enhance customer service standards to ensure the best client journey.
6. Welcome clients and educate them about the brand.
7. Build and maintain client relationships.
8. Introduce complementary products and share product knowledge to drive sales.
9. Process sales confidently and professionally.
10. Gather client CRM details to expand the client book.
11. Stay updated with fashion trends and product lines.
12. Ensure adherence to company policies and procedures.
13. Support stock control and management.

1. A minimum of 3 years’ experience in sales in a luxury, high fashion environment.
2. Experience in selling ready-to-wear (RTW) and leather goods (LG).
3. Passion for fashion and sales.
4. Commitment to achieving and exceeding targets while focusing on client needs and experience.
5. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
6. Understanding of Retail KPIs.
7. Fluent level in English; additional languages are an advantage.

Minimum 3 years of experience in sales within a luxury, high fashion environment.

The role is based in Marbella, Spain, offering an opportunity to work in a vibrant and dynamic luxury retail environment.