Marc Jacobs Store Supervisor

Marc Jacobs, founded in 1984 by Marc Jacobs and Robert Duffy, is a global luxury fashion brand known for its innovative designs and commitment to quality. The brand embodies a unique blend of style and sophistication, offering a wide range of products including ready-to-wear, accessories, and more.

1. Serve as a brand ambassador, embodying the brand image and values.
2. Lead and motivate the sales team to provide exceptional customer experiences.
3. Manage client relationships and enhance customer service standards.
4. Drive sales and meet or exceed sales goals.
5. Analyze business reports and develop action plans.
6. Ensure adherence to visual merchandising guidelines.
7. Support management in training and developing the store team.
8. Maintain store operations and ensure compliance with company policies.
9. Prioritize loss prevention and collaborate with management on security measures.

1. Minimum of 3 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Passion for fashion and sales.
4. Commitment to achieving and exceeding targets.
5. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
6. Understanding of retail KPIs.
7. Fluent in English; additional languages are an advantage.

1. Exceptional communication skills.
2. Strong leadership and team management abilities.
3. Proficiency in clienteling and customer relationship management.
4. Analytical skills for business monitoring and reporting.
5. Ability to coach and develop team members.

Minimum 3 years of experience in sales within a luxury, high fashion environment.

Opportunities for career development and growth within the company.

The role is based in Bicester Village, a vibrant shopping destination known for its luxury retail offerings. The company fosters a collaborative and dynamic work environment, encouraging creativity and innovation.