Marc Jacobs Store Manager

Serravalle Scrivia • Italy

Tuesday, March 11, 2025

Marc Jacobs International, a distinguished name in the luxury fashion industry, operates under the esteemed umbrella of LVMH, a global leader in luxury goods. Renowned for its innovative designs and commitment to excellence, Marc Jacobs offers a dynamic and creative environment for professionals seeking to advance their careers in fashion.

1. Provide continuous coaching and support to the team, identifying training needs and crafting tailored development plans.
2. Identify, recruit, and develop talents, working with HR to secure succession plans.
3. Organize the team efficiently according to business needs and delegate responsibilities.
4. Translate strategic and business goals into concrete and individual actions and objectives.
5. Set ambitious yet attainable store targets and monitor performance to ensure these are met.
6. Cultivate a positive workplace atmosphere where creativity is welcomed and empowerment is standard practice.
7. Participate in the recruitment, training, evaluation, motivation, and development of staff.
8. Network with Marc Jacobs and LVMH colleagues to share best practices.
9. Communicate strategic vision, targets, projects, and initiatives from HQ, ensuring the team consistently displays the Being LVMH Values & Behaviours.
10. Sustain and promote the culture of the brand internally and externally as a Marc Jacobs Ambassador.
11. Lead and develop store success through informed business strategies that engage all relevant stakeholders.
12. Champion and develop a customer-centric and service mindset in store.
13. Maximize the potential of all product categories carried in the store, fostering synergies between categories.
14. Build a loyal clientele, leveraging all clienteling tools from the CRM team.
15. Ensure policies, operational standards, and procedures are communicated, understood, and implemented.
16. Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L.
17. Take accountability for the health and safety management of the store.
18. Supervise loss asset protection and risk management.
19. Control stock loss within the boutique budget and implement stock audits effectively.

1. Extensive management retail experience in the luxury goods sector
2. Existing international clientele network
3. Experience in managing VIP client events

1. Excellent communication and relationship-building skills
2. Outstanding sense of customer service
3. Sense of initiative and commercial creativity with fashion sensitivity
4. Strong knowledge of fashion and trends
5. Fluency in English (essential) and in a second language (preferred)

Minimum 3 years of management experience in the luxury retail sector.

Competitive benefits package including health and wellness programs, employee discounts, and opportunities for professional development.

Marc Jacobs fosters a culture of creativity, empowerment, and excellence. Employees are encouraged to innovate and contribute to the brand's legacy of luxury and style, within a supportive and collaborative environment.