Closed Applications No Longer Accepted
Nota Bene: This job opportunity at Marc Jacobs was available until Wednesday, January 21, 2026, but applications are no longer being accepted.
Marc Jacobs Store Manager
Marc Jacobs International, renowned for its innovative and trendsetting designs, operates under the esteemed LVMH conglomerate. LVMH is a global leader in luxury goods, encompassing a diverse portfolio of over 70 prestigious brands. As part of this illustrious group, Marc Jacobs offers a dynamic and creative work environment, fostering growth and excellence in the luxury fashion industry.
- Provide continuous coaching and support to the store team, identifying training needs and crafting tailored development plans.
- Recruit, develop, and retain talent, working with HR to secure succession plans.
- Organize the team efficiently according to business needs and delegate responsibilities.
- Translate strategic and business goals into concrete and individual actions and objectives.
- Set ambitious yet attainable store targets and monitor performance to ensure these are met.
- Cultivate a positive workplace atmosphere where creativity is welcomed and empowerment is standard practice.
- Participate in the recruitment, training, evaluation, motivation, and development of staff.
- Network with Marc Jacobs and LVMH colleagues to share best practices.
- Communicate strategic vision, targets, projects, and initiatives from HQ, ensuring the team consistently displays LVMH Values & Behaviours.
- Act as a Marc Jacobs Ambassador, sustaining and promoting the brand culture internally and externally.
- Lead and develop store success through informed business strategies that engage all relevant stakeholders.
- Champion and develop a customer-centric and service mindset in the store.
- Identify key opportunities and best practices for the store, supporting them with training and development.
- Maximize the potential of all product categories, fostering synergies between categories.
- Build a loyal clientele leveraging clienteling tools from the CRM team.
- Establish a client-centric mindset to ensure the highest level of customer experience and achieve client retention objectives.
- Understand the business and local market to suggest actions and recommendations.
- Attract and recruit new clients from personal networks and external partners.
- Be aware of the competitive landscape and market trends.
- Ensure policies, operational standards, and procedures are communicated, understood, and implemented.
- Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L.
- Take accountability for the health and safety management of the store.
- Supervise loss asset protection and risk management.
- Control stock loss within the boutique budget and implement stock audits effectively.
- Ensure the team is fully trained in company systems relating to point of sale and cash handling/stock loss control.
- Extensive management retail experience in the luxury goods sector
- Existing international clientele network
- Experience in managing VIP client events
- Excellent communication and relationship-building skills
- Outstanding sense of customer service, initiative, and commercial creativity with fashion sensitivity
- A passion for Marc Jacobs and its collections
- Strong knowledge of fashion and trends
- Keen interest in culture and art
- Fluency in English (essential) and a second language (preferred)
- Leadership and team management
- Strategic planning and execution
- Customer relationship management
- Sales and target achievement
- Operational excellence
- Market analysis and trend awareness
- Communication and interpersonal skills
Minimum of 3 years in a management role within the luxury retail sector.
The position offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.
Marc Jacobs fosters a culture of creativity and innovation, encouraging employees to express their individuality while upholding the brand's prestigious legacy. The workplace is dynamic, with a strong emphasis on collaboration and empowerment, reflecting the values of the LVMH group.
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