Marc Jacobs Store Manager

Barcelona • Spain

Friday, May 9, 2025

Marc Jacobs International, a distinguished name in the fashion industry, operates under the esteemed LVMH conglomerate. Renowned for its innovative designs and creative flair, the brand offers a dynamic work environment where fashion meets excellence. Employees are encouraged to embody the brand's ethos, contributing to its global prestige and influence.

1. Provide continuous coaching and support to the team, identifying training needs and crafting tailored development plans.
2. Identify, recruit, and develop talent, collaborating with HR to secure succession plans.
3. Organize the team efficiently according to business needs and delegate responsibilities.
4. Translate strategic and business goals into concrete and individual actions and objectives.
5. Set ambitious yet attainable store targets and monitor performance to ensure these are met.
6. Cultivate a positive workplace atmosphere where creativity is welcomed and empowerment is standard practice.
7. Participate in the recruitment, training, evaluation, motivation, and development of staff.
8. Network with Marc Jacobs and LVMH colleagues to share best practices.
9. Communicate strategic vision, targets, projects, and initiatives from HQ, ensuring the team consistently displays the Being LVMH Values & Behaviours.
10. Sustain and promote the culture of the brand internally and externally as a Marc Jacobs Ambassador.
11. Lead and develop store success through informed business strategies engaging all relevant stakeholders.
12. Champion and develop a customer-centric and service mindset in store.
13. Identify key opportunities and best practices for the store, supporting them with training and development.
14. Maximize the potential of all product categories, capitalizing on available support and fostering synergies between categories.
15. Build a loyal clientele, leveraging all clienteling tools from the CRM team.
16. Establish a client-centric mindset to ensure the highest level of customer experience and achieve client retention objectives.
17. Understand business and local market to suggest actions and recommendations.
18. Attract and recruit new clients from personal network and external partners.
19. Be aware of the competitive landscape and market trends.
20. Ensure policies, operational standards, and procedures are communicated, understood, and implemented, proposing improvements as needed.
21. Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L.
22. Take accountability for the health and safety management of the store.
23. Supervise loss asset protection and risk management.
24. Control stock loss within the boutique budget and implement stock audits effectively.
25. Ensure the team is fully trained and understands the company systems related to point of sale and cash handling/stock loss control.

1. Extensive management retail experience in the luxury goods sector
2. Existing international clientele network
3. Experience in managing VIP client events
4. Excellent communication and relationship-building skills
5. Outstanding sense of customer service, initiative, and commercial creativity with fashion sensitivity
6. A passion for Marc Jacobs and its collections
7. Strong knowledge of fashion and trends
8. Keen interest in culture and art
9. Fluency in English (essential) and a second language (preferred)

1. Leadership and team management
2. Strategic planning and execution
3. Client relationship management
4. Sales and performance monitoring
5. Operational management
6. Financial acumen
7. Cultural awareness and trend analysis

Minimum 5 years of management experience in the luxury retail sector.

Competitive benefits package including opportunities for professional development within the LVMH group.

The company fosters a culture of creativity, innovation, and excellence, encouraging employees to embody the brand's values and contribute to its global prestige. The work environment is dynamic and collaborative, with a focus on personal and professional growth.