Marc Jacobs Senior Sales Ambassador

Serravalle Scrivia • Italy

Friday, April 18, 2025

Marc Jacobs International, a distinguished name in the luxury fashion sector, operates under the creative vision of Marc Jacobs. As part of the esteemed Fashion & Leather Goods business group, the brand is renowned for its innovative designs and commitment to excellence. The company offers a dynamic work environment where creativity and passion for fashion are celebrated.

1. Serve as a brand ambassador, instilling passion and pride for Marc Jacobs.
2. Embody the brand image for customers and the store team, demonstrating a strong understanding of the brand DNA.
3. Lead by example, adhering to dress codes and appearance guidelines.
4. Reflect visual merchandising guidelines to promote the brand image.
5. Enhance customer service standards to ensure an exceptional client journey.
6. Welcome and educate clients about the brand, building and maintaining relationships.
7. Introduce complementary products and share product knowledge to drive sales and achieve targets.
8. Process sales confidently and professionally.
9. Gather client CRM details to expand the client book.
10. Stay informed on fashion trends and product lines through research.
11. Ensure adherence to company policies and procedures.
12. Support stock control and management.

1. Minimum of 2 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear (RTW) and leather goods (LG).
3. Passion for fashion and sales.
4. Commitment to achieving and exceeding targets while focusing on client needs and experience.
5. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
6. Understanding of retail KPIs.
7. Fluent in English; additional languages are advantageous.

1. Strong sales and customer service skills.
2. Excellent communication and interpersonal skills.
3. Ability to build and maintain client relationships.
4. Proficiency in CRM systems.
5. Knowledge of fashion trends and product lines.
6. Attention to detail in visual merchandising.

Minimum 3 years of experience in a similar role within the luxury fashion industry.

Marc Jacobs International offers a vibrant work environment with opportunities for professional growth and development. Employees are part of a creative and passionate team dedicated to excellence in luxury fashion.

Marc Jacobs International fosters a culture of creativity, innovation, and excellence. The workplace is dynamic, with a strong emphasis on teamwork and professional development. Employees are encouraged to express their passion for fashion and contribute to the brand's success.