Marc Jacobs Senior Sales Ambassador

Serravalle Scrivia • Italy

Tuesday, March 11, 2025

Marc Jacobs International, a distinguished name in the fashion industry, operates under the creative vision of Marc Jacobs himself. As part of the Fashion & Leather Goods division, the brand is synonymous with innovation and luxury. The company is a member of a larger conglomerate that champions excellence and creativity across its portfolio.

1. Serve as a brand ambassador, instilling passion and pride for the brand.
2. Embody and project the brand image for customers and the store team, maintaining a strong understanding of the brand DNA.
3. Lead by example, demonstrating role model behavior that aligns with brand dress codes and appearance guidelines.
4. Reflect visual merchandising guidelines to promote the brand image.
5. Enhance customer service standards to ensure an exemplary client journey.
6. Welcome clients, ensuring they feel comfortable and informed about the brand.
7. Build and maintain client relationships, introducing complementary products and sharing product knowledge to drive sales.
8. Process sales confidently and professionally.
9. Gather client CRM details to expand the client book.
10. Stay informed about fashion trends and product lines through research.
11. Ensure compliance with company policies and procedures.
12. Support stock control and management.

1. Minimum of 3 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.

1. Passion for fashion and sales.
2. Commitment to achieving and exceeding sales targets while focusing on client needs and experience.
3. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
4. Understanding of retail KPIs.
5. Fluency in English; additional languages are advantageous.

A minimum of 3 years in luxury, high fashion sales, with a focus on ready-to-wear and leather goods.

The position offers a dynamic work environment with opportunities for professional growth within the luxury fashion sector.

Marc Jacobs International fosters a culture of creativity and excellence, encouraging employees to embody the brand's innovative spirit. The workplace is dynamic and fast-paced, with a strong emphasis on teamwork and personal development.