Marc Jacobs

Senior Sales Ambassador

Marc Jacobs International, driven by the creative vision of Marc Jacobs, is a leading name in the luxury fashion industry. The company is renowned for its innovative designs and commitment to quality, offering a wide range of fashion products. The Roermond store is part of its global retail network, providing a unique shopping experience to its clientele.

1. Excite and instill passion and pride for the brand.
2. Embody the brand image for customers and the store team.
3. Lead by example and adhere to dress codes and appearance guidelines.
4. Reflect visual merchandising guidelines to promote the brand image.
5. Enhance customer service standards to ensure the best client journey.
6. Welcome clients and educate them about the brand.
7. Build and maintain client relationships.
8. Introduce complementary products and share product knowledge to drive sales.
9. Process sales confidently and professionally.
10. Gather client CRM details to expand the client book.
11. Keep up to date with fashion trends and product lines.
12. Ensure compliance with company policies and procedures.
13. Support stock control and management.

1. Minimum of 2 years’ experience in sales in a luxury, high fashion environment
2. Experience in selling ready-to-wear and leather goods
3. Passion for fashion and sales
4. Commitment to achieving and exceeding targets
5. Excellent personal presentation
6. Understanding of Retail KPIs
7. Fluent in English; additional languages are an advantage

1. Strong understanding of brand DNA
2. Excellent customer service skills
3. Effective communication and interpersonal skills
4. Ability to build and maintain client relationships
5. Proficient in sales techniques and product knowledge

Minimum 3 years of experience in a similar role.

Opportunities for career growth and development within the company.

The Roermond store offers a dynamic and engaging work environment, reflecting the innovative and creative spirit of Marc Jacobs. The team is dedicated to providing exceptional customer experiences and upholding the brand's prestigious reputation.