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Marc Jacobs Senior Sales Ambassador
Marc Jacobs, a distinguished name in the luxury fashion industry, was founded in 1984 by the eponymous designer and his business partner, Robert Duffy. The brand has grown into a global icon, renowned for its innovative designs and commitment to excellence. As part of the esteemed Fashion & Leather Goods business group, Marc Jacobs offers a dynamic and inspiring work environment for those passionate about fashion and luxury.
- Serve as a passionate and knowledgeable Brand Ambassador, embodying the brand's image and values.
- Lead by example, demonstrating role model behavior and adhering to dress codes and appearance guidelines.
- Implement visual merchandising guidelines to enhance the brand image within the store.
- Elevate customer service standards to ensure an exceptional client journey.
- Welcome clients warmly, ensuring they feel comfortable and informed about the brand.
- Build and maintain strong client relationships, expanding the client book through CRM details.
- Introduce complementary products and share product knowledge to drive sales and achieve targets.
- Process sales confidently and professionally, adhering to company policies and procedures.
- Stay informed about fashion trends and product lines to enhance product knowledge.
- Support stock control and management within the store.
- Minimum of 2 years' experience in sales within a luxury, high fashion environment.
- Experience in selling ready-to-wear and leather goods.
- Passion for fashion and sales with a commitment to exceeding targets.
- Excellent personal presentation, representing the Marc Jacobs brand.
- Understanding of retail KPIs.
- Fluency in English, with additional languages being advantageous.
- Strong communication and interpersonal skills.
- Ability to build and maintain client relationships.
- Proficiency in sales techniques and product knowledge.
- Capability to work collaboratively within a team.
- Attention to detail in visual merchandising and stock management.
Minimum of 3 years in a similar role within the luxury fashion sector.
Competitive benefits package including opportunities for career advancement within the prestigious Fashion & Leather Goods business group.
Marc Jacobs fosters a vibrant and inclusive workplace culture, emphasizing creativity, innovation, and a passion for fashion. Employees are encouraged to express their individuality while upholding the brand's esteemed reputation.
