Marc Jacobs Senior Sales Ambassador
Marc Jacobs, a distinguished name in the luxury fashion industry, was established in 1984 by its eponymous founder and his business partner Robert Duffy. As part of the Fashion & Leather Goods business group, Marc Jacobs has evolved into a global brand renowned for its innovative designs and high-quality products. The brand is committed to fostering a dynamic and inclusive work environment that encourages creativity and professional growth.
- Act as a brand ambassador, instilling passion and pride for Marc Jacobs.
- Embody the brand image for customers and the store team, adhering to dress codes and appearance guidelines.
- Lead by example and demonstrate role model behavior.
- Reflect visual merchandising guidelines to promote the brand image.
- Enhance customer service standards to ensure an exemplary client journey.
- Welcome clients, ensuring their comfort and educating them about the brand.
- Build and maintain client relationships.
- Introduce complementary products and share product knowledge to drive sales.
- Process sales confidently and professionally.
- Gather client CRM details to expand the client book.
- Stay updated with fashion trends and product lines.
- Ensure adherence to company policies and procedures.
- Support stock control and management.
- Minimum of 2 years' experience in luxury, high fashion sales.
- Experience in selling ready-to-wear and leather goods.
- Passion for fashion and sales.
- Commitment to achieving and exceeding sales targets.
- Excellent personal presentation.
- Understanding of retail KPIs.
- Fluency in English; additional languages are advantageous.
A minimum of 3 years of experience in a similar role within the luxury fashion sector is required.
The role offers opportunities for career advancement within a globally recognized luxury brand.
Marc Jacobs fosters a vibrant and inclusive workplace culture that values creativity, innovation, and the professional development of its employees. The brand encourages a collaborative environment where team members are empowered to contribute to the brand's success.

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